21GRAMS- Account Executive

Job Summary:

Real Chemistry is looking for an Account Executive join our growing team!

21GRAMS, part of Real Chemistry, is a full-service healthcare advertising agency built on the belief that healthcare should feel more human. We combine bold creativity, strategic rigor, and deep scientific understanding to create work that changes behavior, improves outcomes, and makes a meaningful impact on people's lives. Our culture is grounded in collaboration, curiosity, and a shared commitment to doing exceptional work. We believe in being good to each other while pushing ourselves to deliver ideas that move audiences, brands, and healthcare forward.

21GRAMS is in search of Account Executive to join our growing team and to support projects and programs as directed by senior management on the team. This is an opportunity to support client and new business development efforts across a range clients, using your communications training and experience to improve health and make a difference. 

This is a hybrid role, based in any of our US offices—including New York City, Boston, Chicago, Carmel, Lambertville or San Francisco—or remotely within the US, depending on team and business needs.

 What you’ll do: 

• May participate in new business opportunities as a support to the Account Director by taking notes with input and/or planning meetings 
• Note taking during meetings/calls (internal and client-facing); sends prompt recaps to appropriate parties for review, filtering/editing and/or additional input before routing 
• With guidance from Supervisor and/or members of the account team, requests/collects and appropriately files the resources needed to service project scopes i.e.) client resources, creative briefs, project plans, etc. 
• Learns, follows, and implements each client’s Standard Operating Procedures (SOPs) into agency's milestone delivery(s), review periods, MLR submissions, etc. 
• Learns each client's review/submission schedule and project deadline to ensure they support the team to meet it/them 
• Supports PM to collect/track and/or compile internal and external feedback on each milestone delivery 
• Drives the creation of billable job codes 
• Shadows and assists Account Lead in preparation for and during monthly revenue recognition meetings 
• Practices and adheres to company SOPs (Standard Operating Procedures) 
• Effectively collaborates with members across the entire team to succeed 
• Ensures procedures are being followed by team members 
• Contributes and/or provides feedback to Supervisor, leadership, and fellow team members with a solution-oriented focus 
• Craft solutions that balance client objectives and timelines with internal recommendations 
• Serve as brand champion with ability to articulate the strategy and core communication platform 
• Demonstrate written and verbal communication skills 
• Manage expectations with clients as well as agency resources from project inception to completion 
• Establish goals to bring the 21GRAMS vision to life in everything that we do 

This position is a perfect fit for you if:

• Our Company values, Best Together, Impact Obsessed, Excellence Expected, Evolve Always, and Accountability with an "I", genuinely resonate with how you work and lead.
• You demonstrate the Real Chemistry Can mindset by approaching challenges with optimism, accountability, creativity, and a solutions-oriented attitude, always looking for ways to make a meaningful impact for our clients, colleagues, and communities.
• You are adaptable, resilient, and comfortable adjusting your scope, responsibilities, and priorities in a fast-paced, evolving environment. As our business grows and changes, so do we.
• You are proactive, driven, and resourceful, with strong prioritization skills, intellectual curiosity, and a desire to leverage data to inform decisions and drive outcomes.
• You are energized by innovation and the transformative potential of AI, actively exploring new technologies, identifying opportunities to work smarter, and championing practical, responsible AI adoption that drives meaningful business impact.

What you should have:   

• Bachelor’s degree 
• Strong interpersonal skills with the ability to build cross functional relationships 
• Takes the initiative in seeking training on company processes/procedures 
• Works collaboratively as part of a team 
• Innovative thinker and creative problem solver 
• Strong attention to detail 

 Pay Range: $60,000-$70,000
The anticipated salary range for this position is listed above. Consistent with applicable law, compensation will be determined based on job-related, non-discriminatory factors including but not limited to experience, skills, qualifications, geographic location, and internal parity.

In addition to base salary, Real Chemistry offers a comprehensive benefits package and a variety of programs designed to support our employees' well-being, growth, and success.

Real Chemistry reserves the right to update compensation and benefits programs at any time.