. System Administration

Manage and maintain Windows Server environments (2012, 2019, and 2022) ensuring system availability, reliability, and performance.
Perform installation, configuration, monitoring, and troubleshooting of servers and operating systems.
Monitor server performance and implement updates, upgrades, and patches to maintain system health.
Ensure proper backup management and data recovery procedures are followed.

2. Active Directory & User Management

Administer Active Directory including creation and management of user accounts, groups, permissions, and security policies.
Implement and maintain Group Policies (GPOs) to enforce organizational security standards.
Manage employee system access and ensure appropriate permission control.

3. End-User IT Support

Provide first-level and second-level technical support for employees across the organization.
Resolve hardware, software, printer, network, and system issues raised through helpdesk requests.
Install and configure desktops, laptops, printers, and other IT devices.
Assist employees with system usage and ensure minimal downtime for business operations.

4. Collaboration Tools Administration

Manage and support Google Workspace, Microsoft Teams, Office 365, and Outlook.
Configure email accounts, calendars, and collaboration features.
Troubleshoot issues related to email delivery, user access, and communication platforms.

5. Audio & Video Conferencing Support

Manage and support video conferencing tools including Zoom, Google Meet, and WebEx.
Set up and maintain conference room equipment such as Logitech conferencing devices and related peripherals.
Provide technical assistance during internal and external virtual meetings.

6. Network & Security Management

Assist in managing and monitoring network infrastructure, including switches, routers, and wireless access points.
Configure and troubleshoot VPN connectivity for remote users.
Manage Fortinet firewall configurations and security policies.
Monitor and maintain antivirus and endpoint security solutions across systems.

7. IT Infrastructure Maintenance

8. IT Asset & Documentation Management

Maintain accurate records of IT assets including laptops, desktops, servers, and networking equipment.
Prepare and maintain system documentation, network diagrams, and IT procedures.
Coordinate with vendors for IT hardware procurement, maintenance, and service support.

Required Skills & Competencies

Strong knowledge of Windows Server Administration (2012, 2019, 2022).
Hands-on experience with Active Directory and user access management.
Experience managing Google Workspace and Microsoft Office 365 environments.
Knowledge of network troubleshooting, VPN configuration, and firewall management (Fortinet).
Familiarity with video conferencing platforms such as Zoom, Google Meet, and WebEx.
Understanding of endpoint security, antivirus management, and system backup procedures.
Strong problem-solving and analytical skills.
Good communication and interpersonal skills to support employees effectively.
Ability to prioritize tasks and handle multiple technical issues simultaneously.

Educational Qualification

Bachelor’s Degree in Computer Science, Information Technology, Engineering, or related field.

Experience Required

Minimum 3+ years of relevant experience in Desktop Support, System Administration & IT Infrastructure Support

Preferred Certifications

Candidates with the following certifications will have an added advantage:

Job Types: Full-time, Permanent

Pay: ₹30,000.00 - ₹40,000.00 per month

Work Location: In person

Senior Executive - System Admin

Job Description