GM - Train Sales Operations - Pan India

• *Summary of Job Profile**: We are seeking an experienced and results-driven GM Sales to lead our Train

Operations sales team. The successful candidate will be responsible for driving revenue growth,

expanding our customer base, and developing strategic partnerships to enhance our market presence.

• *MAJOR RESPONSIBILITY:
• Sales Strategy & Growth:**

Develop and implement sales strategies to achieve revenue targets. Create plans to achieve revenue targets, identify target markets, and position company's products/services.

Identify new business opportunities and drive growth initiatives. Pursue new customers, markets,

or segments to drive growth.

Analyze market trends and competitor activity to inform sales strategies. Stay updated on industry trends and competitor strategies to inform sales decisions.

Develop and execute plans to expand into new markets/segments. Identify opportunities to expand company's reach.

Identify and pursue strategic partnerships and alliances. Collaborate with other companies to drive growth.

• Team Management:

Lead and manage a team of sales professionals. Oversee sales team, set goals, and drive performance.

Provide coaching, mentoring, and performance management. Support team members to improve skills and performance.

Drive sales team productivity and effectiveness. Optimize sales processes and provide resources to boost team performance.

Develop and implement sales training programs. Enhance team's skills and knowledge.

Foster a culture of sales excellence and collaboration. Promote a positive and productive team culture.

• Customer Relationships:

Build and maintain strong relationships with key customers and stakeholders

Drive customer acquisition and retention. Pursue new customers and retain existing ones.

Ensure customer satisfaction and loyalty

Develop and execute customer engagement plans

Address customer complaints and resolve issues

• *4. Collaboration & Alignment:**

Collaborate with operations, marketing, and customer service teams

Ensure alignment of sales strategies with company goals and objectives

Drive cross-functional initiatives and projects

Communicate sales strategies and plans to stakeholders

• *5. Sales Operations:**

Develop and manage sales budgets and forecasts

Analyze sales performance and identify areas for improvement

Optimize sales processes and systems for efficiency and effectiveness

Manage sales reporting and analytics

Ensure compliance with sales policies and procedures

• Market Intelligence:

Stay updated on industry trends, market conditions, and competitor activity.

Analyze market data to inform sales strategies.

Identify opportunities for market expansion and growth.

• *7. Revenue Management:**

Drive revenue growth and profitability

Develop and implement pricing strategies

Manage sales incentives and promotions

• *Skills and Abilities:**

Sales Leadership: Proven sales leadership experience with ability to lead and manage a sales team. Strategic sales planning and execution skills are essential for success.

Communication and Interpersonal Skills: Excellent communication and presentation skills are required to influence stakeholders. Strong relationship-building and negotiation skills drive business growth.

Sales Operations: Sales forecasting, budgeting, and process optimization ensure efficient sales execution. CRM and sales tools expertise enhance productivity.

Market and Industry Knowledge: Understanding industry trends and market conditions informs sales strategies. Knowledge of competitors and market landscape drives competitive advantage.

Results-Oriented: Focus on achieving sales targets and driving revenue growth. Results-driven approach ensures accountability and success.

Coaching and Development: Coaching and mentoring sales teams enhances performance.

Developing sales talent ensures sustained growth and success.

Proficiency in Microsoft Office, particularly Word, Excel, and PowerPoint.

Problem-Solving: Strong problem-solving skills to manage crisis situations.

• *Education, Experience, Licensure, Certification required for the position:
• *Qualification: MBA/PGDM with 10-15 years of experience in sales operations, sales enablement, or a related field.
• *Experience: Minimum 15 years of progressive sales experience, with a focus on transportation/train operations or related industries. Proven track record of achieving sales targets and driving revenue growth
• *Technical Skills: Pr