QTG - Servicing Systems Engineering - Principal Software Engineer

Questrade Financial Group (QFG), through its companies - Questrade, Inc., Questrade Wealth Management Inc., Community Trust Company, Zolo, and Flexiti Financial Inc., provides securities and foreign currency investment, professionally managed investment portfolios, mortgages, real estate services, financial services and more.

Questrade uses cutting-edge technologies to develop innovative products that give customers better, more affordable ways to take control of their money.

We are everything a traditional financial institution is not. At QFG, you will be constantly moving forward, bringing the future of fintech into existence. You will be a part of a collaborative team that cares deeply about our mission and each other. Your team members will help you conquer challenges, push boundaries and discover what you are truly capable of.

At QFG, we have a culture of innovation where technology serves people—both our team and our customers.

We see AI as a collaborative and transformative enabler, and we are seeking forward-thinking individuals who can effectively integrate it into their daily work.

The ideal candidate will be a catalyst for change, helping us use AI to create a more efficient and rewarding employee experience while also developing cutting-edge solutions that delight and serve our customers.

Join us in shaping a future where AI empowers our team to do their best work and helps us deliver unparalleled customer experiences.

This is a place where you can explore, discover and learn with continuous growth.

As a diverse and inclusive place to work, with a hybrid working environment you can unleash your creativity and curiosity with no limits.

If you share the same sense of infinite possibility, come shape your future at QFG.

What's in it for you as an employee of QFG?

Health & wellbeing resources and programs

Paid vacation, personal, and sick days for work-life balance

Competitive compensation and benefits packages

Work-life balance in a hybrid environment with at least 3 days in office

Career growth and development opportunities

Opportunities to contribute to community causes

Work with diverse team members in an inclusive and collaborative environment

This job posting is for an existing vacancy.

We're looking for our next Principal Software Engineer. Could It Be You?

As the Principal Software Engineer at Questrade, you will serve as the technical authority for the Salesforce Center of Excellence (CoE).

You will move beyond feature delivery to drive our platform's architectural vision, scalability, and engineering maturity.

You will lead the transition toward a Distributed Entity Model (Headless CRM), bridging the gap between Salesforce, Google Cloud, and our Microservices architecture.

The successful candidate is not just a coder, but a System Architect capable of designing high-volume, event-driven solutions. You will fill a critical leadership gap by owning the DevOps strategy (CI/CD), Observability standards, and Security governance. You will act as a mentor to Senior Engineers, elevating the team's technical bar without direct people-management responsibilities.

Need more details? Keep reading…

In this role, responsibilities include but are not limited to:

Strategic Architecture & Design

Own the "Headless" Roadmap:

Design the abstraction layers and API contracts required to decouple Salesforce from our frontend interfaces (A2UI, Client Portal).

Event-Driven Architecture:

Architect complex data flows using Platform Events, Change Data Capture (CDC), and Kafka to ensure real-time data synchronization between Salesforce and Banking microservices.

System Integrity:

Define the "Golden Signals" for platform health; implement proactive monitoring (Splunk/Datadog) to detect business logic failures before they impact clients.

Engineering Excellence (DevOps & Standards)

CI/CD Ownership:

Take ownership of the release pipeline (GitLab/SFDX); drive the maturity from "Managed" to "Optimized" to support concurrent distributed releases.

Code Governance:

Establish and enforce Apex/LWC design patterns. Conduct high-level code reviews for complex features to prevent technical debt.

Security & Compliance:

Partner with InfoSec to design rigid security frameworks for Financial Services Cloud (FSC), ensuring PII/AML compliance in a distributed environment.

Technical Leadership

Unblock the Team:

Act as the "Solver of Last Resort" for the most complex technical hurdles that stall the Senior Engineers.

Cross-Platform Alignment:

Serve as the technical liaison with Enterprise Architects and Platform Owners (Genesys, MarTech) to ensure integrations are seamless and resilient.

Mentorship:

actively mentor Senior Engineers, fostering a culture of technical excellence and "quality-first" thinking

So are YOU our next Principal Software Engineer? You are if you…

Required Experience

8+ years of software engineering experience with 5+ years of deep architectural experience in the Salesforce ecosystem.

Proven DevOps Mastery:

Demonstrated experience building and maintaining complex CI/CD pipelines (GitLab CI, Jenkins, Azure DevOps) for Salesforce.

Architecture Scale:

Experience designing systems for High Data Volume (LDV) and complex integration patterns (REST, SOAP, GraphQL, Event Bus).

Technical Skills (Must Have)

Certifications:

Salesforce System Architect or Application Architect Certification is highly preferred.

Core Logic:

Expert-level Apex (Synchronous/Asynchronous), Trigger Frameworks, and Order of Execution.

Modern Frontend:

Deep understanding of LWC (Lightning Web Components) and modern JavaScript (ES6+), with an ability to advise on "Headless" UI strategies.

Integration:

Mastery of authentication protocols (OAuth, JWT) and integration patterns (Pub/Sub, Request/Reply).

Additional Kudos If You…

Experience with Genesys Cloud or CTI integrations.

Knowledge of Google Cloud Platform (GCP) and AI integration patterns (Agent Assist/Gemini).

Experience in the Financial Services industry (Banking/Trading).

Attributes

Strategic Thinker:

Ability to balance "Perfect Code" with "Business Velocity."

Communication:

Ability to explain complex architectural risks (e.g., "CDC Latency") to non-technical stakeholders.

Authoritative Presence:

Comfortable challenging Enterprise Architects and defending technical decisions based on data and trade-offs.

Compensation Information:

Base salary range:

$145,000 - $155,000

The final compensation package will be commensurate with the successful candidate's experience, skills, and geographic location (Canada). It includes a comprehensive benefits plan and a competitive incentive (bonus) program for Full-Time Permanent roles.

Sounds like you? Click below to apply

At Questrade Financial Group of Companies, with multiple office locations around the world, we are committed to fostering a diverse, inclusive and accessible work environment.

This is an environment where individuals are treated with dignity and respect. Here, the unique skills and experience you bring will be valued. You will be supported and motivated, so that you can harness your unlimited potential. Our team reflects the diversity of the communities we serve and operate in.

Having a collaborative and diverse team helps us push boundaries to bring the future of fintech into existence—not only for the benefit of our customers, but for those who build their career with us.

Questrade Financial Group of companies Applicant Tracking System utilizes artificial intelligence (AI) for application screening. The AI system operates on predetermined criteria, with final decisions subject to human review.

Candidates selected for an interview will be contacted directly.

If you require accommodation during the recruitment/selection process, please let us know and we will work with you to meet your needs.