Bilingual Customer Support Specialist
Quantum Management Services Ltd.Role Overview
Quantum Management Services Ltd. is hiring a mid-level Bilingual Customer Support Specialist. This is a contract hybrid role, based in Markham. Full responsibilities, required qualifications, and the apply link are listed in the description below.
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Job Description
Position: Bilingual Customer Support Specialist
Location: Markham
Salary: $36 per hour
Schedule: Hybrid - 3 days in office / 2 days remote
Job Type: 1-year contract with strong potential to go permanent
What You'll Do
- Provide bilingual phone and email support.
- Process orders accurately and follow through to resolution.
- Assist new customers and support online ordering.
- Collaborate with teams to enhance the customer experience.
- Maintain high service standards.
What We're Looking For
- Bilingual fluency in French and English.
- Post‑secondary education.
- Contact center experience seen as an asset.
- Knowledge of SAP ECC or similar systems.
- Team player with attention to detail and tech‑savvy.
Be part of a dynamic, supportive team where your skills are valued, your ideas count, and you help deliver outstanding customer experiences every day!
Please send a Word version of your resume to Angela Quinlan at angela.quinlan@quantum.ca.
Frequently Asked Questions
How do I apply for the Bilingual Customer Support Specialist position at Quantum Management Services Ltd.?
Use the Apply button above to submit your application directly to Quantum Management Services Ltd.. Most applications take less than 5 minutes if your resume and contact details are ready, and you'll be routed to the employer's official application system to finish.
Is the Bilingual Customer Support Specialist role at Quantum Management Services Ltd. remote or in-office?
This is a hybrid role based in Markham. Expect a mix of in-office and remote days, with the specific cadence set by the hiring manager.
What does a Bilingual Customer Support Specialist at Quantum Management Services Ltd. earn?
Quantum Management Services Ltd. has not disclosed a salary range in this posting. Many employers share specifics later in the interview process; you can also ask during a recruiter screen if compensation transparency is important to you.
When was the Bilingual Customer Support Specialist role at Quantum Management Services Ltd. posted?
This role was posted on April 20, 2026 (49 days ago). It's still listed as actively hiring; we re-confirm openings against the source system multiple times per day and remove closed roles.
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