Customer Success Manager

VancouverPosted 12 weeks ago

Role Overview

Quandri is hiring a mid-level Customer Success Manager. This is a full-time hybrid role, based in Vancouver. Full responsibilities, required qualifications, and the apply link are listed in the description below.

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Job description

Who we are

Our mission at Quandri is to transform insurance into a trusted and delightful experience using AI. We do this by delivering an AI operating system for North America’s best insurance agencies and brokerages.

About the Role

The Customer Success Manager at Quandri is a high-impact, customer-facing role responsible for owning a portfolio of mid-market insurance brokerage accounts and driving measurable outcomes across adoption, retention, and revenue growth. This role is ideal for a customer success professional who thrives on building strong day-to-day relationships, driving product value, and operating with urgency in a fast-moving environment.

You will serve as the primary point of contact and trusted partner for your assigned customers, accountable for ensuring they fully realize the value of Quandri's AI-powered platform. This means going deep on their workflows, running engaging adoption and change management sessions, and proactively identifying risks and opportunities across your book of business. You'll partner closely with Sales, Support, Product, and Implementation teams to deliver a seamless customer experience and ensure Quandri becomes core to how your customers operate.

This role requires someone who is organized, commercially aware, passionate about customer outcomes, and who thrives in a fast-paced startup environment where we’re constantly pushing the boundaries on what we can do for our customers.

This is a hybrid role for candidates based in or willing to relocate to Vancouver, BC.

About Quandri

Quandri

quandri.io

Hybrid

4 other open roles at Quandri on TryApplyNow.

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Frequently Asked Questions

How do I apply for the Customer Success Manager position at Quandri?

Use the Apply button above to submit your application directly to Quandri. Most applications take less than 5 minutes if your resume and contact details are ready, and you'll be routed to the employer's official application system to finish.

Is the Customer Success Manager role at Quandri remote or in-office?

This is a hybrid role based in Vancouver. Expect a mix of in-office and remote days, with the specific cadence set by the hiring manager.

What does a Customer Success Manager at Quandri earn?

Quandri has not disclosed a salary range in this posting. Many employers share specifics later in the interview process; you can also ask during a recruiter screen if compensation transparency is important to you.

When was the Customer Success Manager role at Quandri posted?

This role was posted on April 13, 2026 (88 days ago). It's still listed as actively hiring; we re-confirm openings against the source system multiple times per day and remove closed roles.