Retail Associate & Sales Admin ( Full-Time ) – Vancouver Store

Retail Associate & Sales Admin ( Full-Time ) – Vancouver Store

Pyrrha is seeking an outgoing and reliable individual to join our team as a Full Time Sales Associate & Admin at our Vancouver Store. Our ideal team member is a self-starter, motivated by a genuine desire to connect with and care for our guests. Our ideal candidate will have a passion for sustainability, experience in retail sales, a strong administrative skillset and the ability to work both independently, and as part of a team.

The sales associate will work 9-5 from Tuesday – Saturday, subject to change seasonally based on business needs.

Job Description

• Build relationships with guests, providing a luxury and personalized sales experience.
• Work in collaboration with the Store Manager to manage the daily operations of the Vancouver store.
• Maintain a visually appealing store environment through merchandising and inventory management.
• Hosting studio tours and in-store events, sharing Pyrrha’s brand story with our guests.
• Work in collaboration with Customer Care to respond to customer inquiries via phone and email, providing product and service information.
• Assist the sales team with order processing, tracking and documentation.
• Update and maintain customer records in the CRM system.
• Prepare and distribute sales reports as requested.
• Other sales and administrative duties as needed to support the studio.

Skills & Experience

• 1-2 year sales experience, preferably in a retail setting
• Excellent written and verbal communication skills.
• Strong knowledge Microsoft Office Suite including Excel.
• Previous experience with Shopify and / or Salesforce is an asset.
• Strong organizational skills with an ability to prioritize tasks in a fast-paced environment.
• Excellent attention to detail and problem solving abilities.

What We Offer

• Pyrrha is a Living Wage employer. Salary will be commensurate with experience and skillset.
• An extended health and dental plan after three months.
• A friendly, inclusive work environment in a newly built energy-efficient and sustainable studio / showroom located in central Mount Pleasant.
• Paid day off for birthday.
• Paid volunteer time.
• Local organic snacks and beverage delivery
• Purpose built bike room.
• Outdoor courtyard.

About Pyrrha

We create sustainable jewelry that holds personal significance for those who wear it. People connect with symbols and their meanings, and the individual way they resonate with their personality, ambitions, struggles or source of joy. As a carbon neutral certified B Corp and member of 1% for the Planet, Positive Luxury, and the Responsible Jewellery Council, we're committed to environmental accountability in all stages of production of our jewelry. We cast our jewelry in 100% recycled metals in our Canadian Green Building Council certified Zero Carbon Vancouver studio.

How to Apply

Please email resume and cover letter to careers@pyrrha.com sharing with us why you’d think you would make a good addition to our team. Applications submitted without a cover letter will not be considered.

Job Type: Full-time

Pay: From $25.00 per hour

Benefits

• Dental care
• Paid time off
• Vision care

Education

• Secondary School (preferred)

Experience

• sales: 1 year (preferred)
• Customer service: 1 year (preferred)

Work Location: In person