Production & Operations Manager

About PRPM Services Pvt. Ltd (OneKiraana):

We empower local retailers with private labels, supply chain capabilities, logistics infrastructure, and intelligent technology solutions, enabling them to compete and thrive in a rapidly modernizing market.

OneKiraana acts as an end-to-end B2B service and supply chain platform. Instead of local shops selling generic or wholesale goods, OneKiraana provides the infrastructure to give them their own product lines. Their services cover:

• Sourcing & Cleaning: Procuring agro-commodities and purifying them using hand-pick belts.
• Packaging & Branding: Weighing and packing items like grains, pulses, spices, flour, and dry fruits in store-branded designs.
• Compliance: Ensuring all packaged items are fully FSSAI-compliant.

Our vision is ambitious yet simple: to become the operating system that every Kiraana store in India runs on.

As we continue to scale our operations, we are looking for a dynamic Production & Operations Manager to lead end-to-end manufacturing and plant operations, drive operational excellence, and build efficient, scalable processes that support our business growth.

Key Responsibility Areas (KRAs):

• Production Planning & Execution
• Operations Management & Plant Efficiency
• Quality Assurance & Quality Control
• Printing & Packaging Quality Management
• Cost Control & Waste Reduction
• Inventory & Material Management
• Compliance, Safety & Audit Management
• Team Leadership & Workforce Management
• Process Improvement & Continuous Improvement
• Management Reporting & Business Performance

Job Description - About the Role

Production Planning & Manufacturing Operations

• Lead end-to-end production planning and execution.
• Ensure achievement of daily, weekly, and monthly production targets.
• Monitor machine utilization, manpower productivity, and production efficiency.
• Optimize production schedules to meet customer delivery commitments.
• Minimize downtime and production bottlenecks.
• Ensure proper utilization of raw materials and packaging materials.
• Drive capacity planning and production forecasting.

Plant Operations Management

• Oversee day-to-day plant operations across manufacturing and packaging units.
• Monitor operational performance and productivity metrics.
• Establish SOPs and operational controls across departments.
• Ensure smooth coordination between Production, Procurement, Stores, Dispatch, and Sales teams.
• Maintain operational discipline and process adherence.

Quality Assurance & Quality Control

• Develop and maintain quality standards for all products and packaging processes.
• Ensure compliance with FSSAI, GMP, HACCP, ISO, and customer-specific quality requirements.
• Lead incoming, in-process, and final quality inspections.
• Investigate quality complaints and implement corrective and preventive actions (CAPA).
• Monitor rejection, wastage, and rework levels.
• Ensure continuous improvement in product quality and customer satisfaction.

Printing & Packaging Excellence

• Ensure print quality, packaging accuracy, labeling compliance, and packaging aesthetics.
• Monitor artwork implementation and packaging specifications.
• Minimize printing defects, packaging errors, and customer complaints.
• Optimize packaging material utilization and reduce wastage.
• Ensure adherence to brand and customer packaging standards.

Inventory & Material Management

• Coordinate with procurement and stores teams for uninterrupted material availability.
• Monitor inventory levels of raw materials, packaging materials, and finished goods.
• Reduce inventory holding costs while maintaining production continuity.
• Ensure inventory accuracy and stock reconciliation.

Process Improvement & Operational Excellence

• Implement Lean Manufacturing, Kaizen, 5S, and continuous improvement initiatives.
• Drive automation and process optimization projects.
• Improve Overall Equipment Effectiveness (OEE).
• Reduce wastage, defects, and operational inefficiencies.
• Establish productivity enhancement programs.

Compliance, Safety & Audits

• Ensure compliance with all regulatory, safety, environmental, and labour requirements.
• Maintain plant readiness for internal and external audits.
• Implement workplace safety programs and preventive measures.
• Ensure adherence to FSSAI, GMP, hygiene, and food safety standards.
• Monitor corrective actions arising from audits and inspections.

Team Leadership & Workforce Management

• Lead and manage production, operations, quality, stores, and maintenance teams.
• Develop departmental KRAs, KPIs, and performance standards.
• Conduct manpower planning and workforce allocation.
• Drive employee productivity, accountability, and skill development.
• Build a culture of quality, ownership, and continuous improvement.

Cost Management & Profitability

• Monitor production costs and operational expenses.
• Improve yield and reduce material wastage.
• Optimize manpower and machine utilization.
• Identify cost-saving opportunities without compromising quality.
• Support business profitability through operational efficiencies.

Management Reporting

• Prepare daily, weekly, and monthly production and quality reports.
• Present operational performance metrics to leadership.
• Analyze production trends, quality metrics, and operational challenges.
• Provide recommendations for process improvements and business growth.

Qualification & Experience

• Bachelor's degree in Engineering, Food Technology, Operations Management, or a related field.
• MBA or equivalent qualification in Operations Management will be an added advantage.
• 8–12 years of experience in manufacturing or plant operations.
• Minimum 3–5 years of experience in a managerial role within FMCG, food manufacturing, or a similar industry.

Required Skills

• Production Planning & Plant Operations
• Quality Management & Food Safety Compliance
• Inventory & Cost Management
• Team Leadership & People Management
• Process Improvement & Problem Solving
• ERP/MIS Reporting
• Strong Communication and Decision-Making Skills

What We Offer

• Opportunity to drive operational excellence and business growth.
• A fast-paced startup environment with significant growth opportunities.
• Opportunities to lead cross-functional teams and key operational initiatives.
• Learning, leadership, and career development opportunities.
• A collaborative culture built on innovation, accountability, and continuous improvement.

Location: Navi Mumbai

Working Days: Monday to Saturday

Pay: ₹1,000,000.00 - ₹1,200,000.00 per year

Benefits

• Paid time off
• Provident Fund

Work Location: In person