Resident Home Assistant

Job Number: 4258

Job Type: Temporary Part-Time

Location: 247 Franklin St N - Sunnyside Home

Vacancy Reason: Backfill

Temporary Contract Length: Up to 5 months

Number of Positions: 1

Division: Community Services

Hours of Work: 46.5 hours biweekly, 0700-1500, 1100-1900

• Week 1: Sun, Tues, Wed, Thurs
• Week 2: Thurs, Sat
• Buttonworks

Union: Unifor 1106

Grade: Unifor 1106 Grade 003

Salary Range: $25.14 - $26.67 per hour

About Us!

The Region of Waterloo is a thriving, diverse community committed to fostering opportunities for current and future generations. Waterloo Region is part of the Dish with One Spoon wampum, a treaty guiding our commitment to:

• Taking only what we need
• Leaving some for others
• Keeping the dish clean

This agreement underpins our vision, mission, and core value, and reinforces our dedication to meaningful reconciliation and equity.

Waterloo Region is home to over 674,000 residents and expected to grow to nearly one million by 2051.

Guided by our 2023-2027 Strategic Plan, “Growing with Care,” we prioritize homes for all, climate aligned growth, equitable services and opportunities and a resilient and future ready organization. Our mission is to provide essential services that enhance the quality of life for all residents, while our core value emphasizes caring for people and the land we share. Join us and be part of a team dedicated to making a meaningful difference in our community.

The Role

Provides housekeeping, dining room, and support services for Sunnyside Home residents within a multi-disciplinary, resident-focused team environment.

Duties/Responsibilities

• Cleans, disinfects, and tidies resident rooms and bathrooms. Makes/changes beds. Stocks bathrooms with supplies.
• Assists with meal service. Sets dining tables. Portions beverages (e.g., protein supplements, specialty beverages) per resident diet plan. Provides choice selection of meals to residents and serves meals. Clears tables and cleans floors. Returns dish cart to kitchenette.
• Feeds/assists residents during meals. Communicates resident feeding/eating issues to RPN.
• Sorts, bags, and empties soiled laundry to hampers and laundry chute.
• Cleans and tidies utility room (e.g., cupboards) and common areas (e.g., lounges, communication centres, balconies, dining room, elevators) per schedule/as needed. Completes checklists and documents notes in log book.
• Orders and monitors stock of housekeeping supplies to maintain quotas. Receives and checks supplies for WHMIS labels.
• Picks up/delivers incontinence products to Home areas.
• Collects and disposes garbage and recyclables.
• Monitors common areas for spills; cleans and disinfects per procedures. Responds to and disinfects reported spills.
• Porters and assists with resident activities as required.
• Observes and communicates changes in residents’ physical and emotional conditions to nursing staff; responds to call bells/resident requests and provides assistance/seeks assistance for residents, as required.
• Assists visitors (e.g., directions to residents’ rooms), as required.
• Performs related duties as assigned.

Knowledge, Skills, and Abilities

• Ability to read and understand policies, procedures, and instructions (e.g., resident diet plans, resident information, work assignments, safety notices, material safety data sheets, product labels); and basic writing and math skills, normally acquired through a Grade 12 education, and knowledge of safe food handling practice acquired through a current Safe Food Handling Certificate, and related experience working in a health care, long term care setting.
• Knowledge of Regional and Divisional policies, procedures, and guidelines.
• A tuberculosis (TB) test and annual influenza immunization are required.
• Knowledge of feeding techniques and awareness of choking symptoms/responses.
• Knowledge of the proper operation and use of equipment related to the job duties, familiarity with cleaning and infection control procedures, and knowledge of the use and handling of chemical cleaners.
• Communication and interpersonal skills to respond pleasantly and professionally to demands; communicate effectively with staff, residents, and families; interact appropriately with and have a basic understanding of the geriatric