Senior IT Operations Specialist Remote

Take the next step as a Senior IT Operations Specialist with ProServeIT in a remote setting in Canada. This role emphasizes IT systems reliability, performance management, and security operations. As part of ProServeIT, you will lead efforts in ensuring robust service reliability and security across systems.

Your role involves addressing complex operational issues and improving service delivery processes. Bring your extensive experience in systems administration, cloud platforms, and server management to support daily operations effectively. Key Responsibilities:

• Ensure reliability and availability of IT services
• Conduct root cause analysis for service disturbances
• Administer Windows and Linux infrastructure environments
• Participate in security management and compliance audits
• Document procedures and enhance operational efficiencies Requirements:
• Degree in Information Technology or Computer Science
• More than 5 years of relevant IT operations experience
• Solid experience with Microsoft 365 and Azure AD
• Knowledgeable in networking fundamentals and cloud services
• Excellent analytical and customer service skills Support ProServeIT’s mission of operational excellence through your IT expertise in this remote role.