Claims Executive ( Motor Insurance) (West Bengal)

About the Role

We are looking for an experienced Claims Executive to handle health, motor, non-motor insurance claims (such as Fire, Marine, Liability, Engineering, and other commercial policies) for our clients. The ideal candidate should have a robust technical understanding of policy wordings, loss assessment, and claims lifecycle management, with the ability to coordinate effectively with surveyors, insurers, and internal stakeholders.

Work Location: Mumbai- Andheri (E), Kolkata (work-from-office model)

Gender Preference Female

Your key goals and responsibilities (includes but is not limited to)

• End-to-End Claims Management for health, motor, non-motor SME policies including Fire, Marine, Liability, Engineering, etc.
• Coordinate with Insurers and Surveyors for timely claim registration, survey appointments, and assessment updates.
• Verify claim documents and assist clients in claim documentation and submission.
• Ensure timely follow-up and track the status of pending and approved claims.
• Resolve claim-related queries or disputes raised by the clients or insurers.
• Liaise with internal teams (Sales, Operations, etc.) to ensure seamless customer experience.
• Maintain and update MIS for claims on a regular basis.
• Analyze claim trends, recommend process improvements, and reduce TAT.
• Ensure compliance with IRDAI regulations and company protocols.

What you MUST have

• Any Graduate with a minimum 70% academic score
• 1-4 years of experience in insurance claims processing
• Experience preferably from Insurance Companies, TPA, or Insurance Broking firms
• Strong understanding of policy wordings and claim procedures
• Good communication and coordination skills
• Attention to detail and strong follow-up abilities

Interested candidates share resume at or contact on #91369 04701