Administrative Specialist

Administrative Specialists in Prince William County provide professional administrative, clerical, and customer-service support to ensure efficient daily operations within County departments. Positions often serve as front-line contacts for the public, support supervisors and managers, and manage a variety of administrative processes.

Do you enjoy helping people and making a positive impact in your community? The Prince William County Department of Parks and Recreation is seeking a customer-focused Administrative Specialist to serve as a key member of our team. In this dynamic, public-facing role, you will be the first point of contact for residents and visitors, providing exceptional customer service while answering inquiries, processing registrations and monetary transactions, maintaining accurate records, and supporting a variety of recreational programs and services. This position interacts daily with families, seniors, youth, community organizations, and visitors from diverse backgrounds, requiring excellent communication skills, professionalism, and the ability to adapt your approach to meet the needs of different audiences. If you thrive in a fast-paced environment, enjoy building positive relationships, and are passionate about serving your community, we encourage you to apply and become part of a team dedicated to enhancing the quality of life in Prince William County.

About This Role:

The Administrative Specialist is responsible for delivering exceptional customer service while overseeing daily front office operations and supporting departmental programs. This role provides leadership to front desk staff through training, scheduling, performance support, and operational guidance. Responsibilities include managing administrative functions, maintaining records, processing financial transactions, preparing reports, and ensuring compliance with County policies and procedures. The position also supports recreation programs, facility reservations, community events, and cross-functional collaboration to ensure efficient and effective department operations. The ideal candidate must be able to multitask in a fast-paced environment, maintain confidentiality when handling sensitive information, and demonstrate strong organizational and communication skills.

Minimum Requirements:

• High school diploma or GED and 2 years of administrative or clerical experience, including data entry and records experience.

Preferences:

• Proficiency with Recreation Software (RecTrac, ePact)
• Strong customer service and communication skills
• Proficiency with Microsoft Office (Outlook, Word, Excel)
• Bilingual
• Cash Handling Experience

Work Schedule:

• 37.5 hours a week
• Monday – Friday
• Some evening, Saturday or Sunday when needed

Hiring Salary Range: $30.67-$36.09

We also offer great benefits including:

• Retirement from the Virginia Retirement System (VRS)
• 401a and 457 retirement savings and investment plans
• Paid Annual Leave
• Paid Personal Leave
• Paid Sick Leave
• Paid Holidays
• Optional Group Medical and Dental Health Plans
• Optional Group Life Insurance
• An Employee Assistance Program (EAP)
• Career Development Opportunities

Full time positions with Prince William County Government qualify for Public Service Loan Forgiveness. Click here PSLF for additional information.

NOTE: The above position description is intended to represent only the key areas of responsibilities; specific position assignments will vary depending on the business needs of the department. To view the class description in its entirety, click here for the class description.

Prince William County is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, the County will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.

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