We are seeking a proactive Program Coordinator to support the daily operations of a behavioral sciences firm headquartered in Reston, VA. This role is essential for improving process consistency and ensuring programs run smoothly across various service lines. The ideal candidate will balance high-volume scheduling, project coordination, and the development of client-ready materials while adapting to shifting priorities in a fast-paced environment.

Location: Reston, VA

Schedule: Mon – Fri, 9:30 AM – 5:30 PM (flexible start times as early as 6:30 AM may be required)

Compensation: $58,000K-$64,000K

Key Responsibilities

• Provide hands-on operational support across the business by balancing strategic tasks with day-to-day administrative workflows.
• Manage and coordinate multiple high-volume calendars for internal staff and clients while proactively resolving scheduling conflicts.
• Own assigned projects from start to finish by tracking timelines, following up with stakeholders, and ensuring all deliverables are completed.
• Support basic financial tasks including invoicing, billing coordination, and tracking payments to ensure timely collection.
• Standardize and maintain company templates and materials to ensure all client-facing documents are professionally formatted and consistent.
• Attend meetings or support operational needs that may occasionally occur outside of a typical work schedule.

Qualifications & Skills

• 3-7 years in an Administrative or operations role
• Proven experience managing multiple calendars and competing priorities within an administrative or operations role.
• Strong organizational skills and sharp attention to detail in all operational tasks and communications.
• Proficiency in Microsoft 365, specifically including Outlook, Excel, PowerPoint, and CoPilot.
• Excellent written and verbal communication skills for maintaining professional interactions with clients and stakeholders.
• Ability to work independently, take ownership of responsibilities, and anticipate organizational needs without constant direction.
• Willingness to identify and implement process improvements to increase overall workflow efficiency.
• Capacity to maintain strict confidentiality and professionalism when handling sensitive information.

Compensation / Pay Rate (Up to): $58,000.00 - $64,000.00 Per Year