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Legal Records Clerk (Custodian of Records)

PRA Group
Be an Early ApplicantFull Timemid
Norfolk, VAPosted Today

Role Overview

PRA Group is hiring a mid-level Legal Records Clerk (Custodian of Records). This is a full-time role in Norfolk. posted today. applications are still in the early window, before most candidates have applied. Full responsibilities, required qualifications, and the apply link are listed in the description below.

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Job description

We invite you to explore a future with us at PRA Group, a diverse and growing company that has a tangible impact on the global economy.

Position Summary: 

Primarily responsible for understanding the various departments within the company and the flow of accounts purchased by the company; reviewing accounts and underlying documentation within the legal and bankruptcy process to ensure the accuracy of the filings; and representing the company as a witness or corporate representative at depositions and hearings.

Key Responsibilities (other duties may be assigned):

  • Review documents and affidavits for correctness and accuracy by reviewing accounts and their underlying documentation prior to endorsing on behalf of the company.

  • Represent company at court hearings and/or depositions as a witness, or corporate representative, as deemed necessary and appropriate in consultation with handling attorney.  

  • Responsible for ensuring compliance with applicable laws, regulations and company policies across all areas of organizational responsibility to include successful completion of the FDCPA assessment and computer based training annually.

Professional Experience/Qualifications:

  • Associate’s Degree in a business related field preferred or equivalent amount of related experience required

  • 1-3 years of experience preferred

  • Excellent writing, communication and interpersonal skills

  • Good organizational skills with a high attention to detail

  • Proficient with Microsoft Windows and Office software and internet

  • Must be able to work independently under general supervision only

  • Must be able to handle multiple projects and tasks simultaneously

  • Proficient level of knowledge of Fair Debt Collections and Practices Act (FDCPA) and Fair Credit Reporting Act (FCRA) is required

  • Valid driver’s license

  • Ability to travel within and out of state; overnight stays may be required

Work Environment:

Work is performed in an office environment with telephones, personal computers, and printers. The office environment is an open workspace with individual workstations.  The noise level of the environment is usually moderate.  This position is a sedentary position with seldom to occasional lifting of less than 11 pounds; requires frequent lifting of less than 1 pound; and may require standing less than or equal to 1/3 of the day.

Disclaimer:

The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification.  It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.

Salary Range:

$16.88 - $25.34

PRA Group has an effective process for assessing market data and establishing ranges to ensure we remain competitive. Actual compensation is influenced by a wide array of factors including but not limited to skill set, level of experience, specific working location and market position. This posted salary range is a good faith and reasonable estimate, and PRA Group reserves the right to adjust this range depending on the qualifications and location of the selected candidate.  In addition to base salary, PRA may offer additional benefits to include performance based bonus programs and/or equity programs depending on the position.  PRA offers paid time off, medical, dental, vision, 401k match, life insurance, and other benefits to assist with the physical and mental wellbeing of our employees.

All qualified applicants will receive consideration for employment regardless of age, race, color, sex, gender, religion, national origin, physical or mental disability, citizenship, or any other classes recognized by state or local law or any other characteristic protected under applicable federal, state or local law. We are a drug free workplace.

To qualify, applicants must be legally authorized to work in the United States, and should not require, now or in the future, sponsorship for employment visa status.

About PRA Group

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PRA Group

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6 other open roles at PRA Group on TryApplyNow.

Frequently Asked Questions

How do I apply for the Legal Records Clerk (Custodian of Records) position at PRA Group?

Use the Apply button above to submit your application directly to PRA Group. Most applications take less than 5 minutes if your resume and contact details are ready, and you'll be routed to the employer's official application system to finish.

Where is the Legal Records Clerk (Custodian of Records) position at PRA Group located?

This position is based in Norfolk. PRA Group has not indicated remote or hybrid options for this role, so candidates should plan for on-site work.

What does a Legal Records Clerk (Custodian of Records) at PRA Group earn?

PRA Group has not disclosed a salary range in this posting. Many employers share specifics later in the interview process; you can also ask during a recruiter screen if compensation transparency is important to you.

When was the Legal Records Clerk (Custodian of Records) role at PRA Group posted?

This role was posted on July 23, 2026 (today). It's still listed as actively hiring; we re-confirm openings against the source system multiple times per day and remove closed roles.

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