Manager Software Engineering

At PointClickCare our mission is simple: to help providers deliver exceptional care. And that starts with our people. As a leading health tech company that’s founder-led and privately held, we empower our employees to push boundaries, innovate, and shape the future of healthcare.

With the largest long-term and post-acute care dataset and a Marketplace of 400+ integrated partners, our platform serves over 30,000 provider organizations, making a real difference in millions of lives. We also reinvest a significant percentage of our revenue back into research and development, ensuring our employees have the resources to innovate and make a lasting impact. Recognized by Forbes as a top private cloud company and honored as one of Canada’s Most Admired Corporate Cultures, we offer flexibility, growth opportunities, and meaningful work.

At PointClickCare, we empower our people to be the architects of a smarter healthcare future; one that is human-first and accelerated by AI to create meaningful and lasting change. Employees harness AI as a catalyst for creativity, productivity, and thoughtful decision-making. By integrating AI tools into our daily workflows, collaboration is enhanced, outcomes are improved, and every team member has the proficiency to maximize their impact. It all starts with our hiring practices where we uncover AI expertise that complements our mission, and we continue to invest in training and development to nurture innovation throughout the employee journey.

Join us in redefining healthcare — so it doesn’t just survive, it thrives. To learn more about PointClickCare, check out Life at PointClickCare and connect with us on Glassdoor and LinkedIn.

**Travel to Office expectations**

For Remote Roles: If this role is remote, there will be in-office events that will require travel to and from the Mississauga and/or Salt Lake City office. These will include, but not limited to, onboarding, team events, semi-annual and annual team meetings.

For Hybrid Roles: If this role is Hybrid, there will be an expectation to reside within commutable distance to the office/location specified in the job listing. This will include, but not limited to, weekly/bi-weekly/monthly events in the office with your specific team. This is a requirement for this role.

Overview

As a Manager of Software Engineering reporting to the Sr Manager of Engineering, you'll lead multiple Agile teams to deliver high-quality software solutions. You'll own the technical design, drive execution from concept to post-launch, and ensure alignment with business goals and engineering best practices.

Key Responsibilities:

Lead and mentor cross-functional teams of developers

Champion an AI-first culture, encouraging teams to rapidly innovate, experiment, and drive adoption of AI capabilities to enhance product performance and efficiency

Drive end-to-end delivery of software projects using Agile methodologies

Own technical design and architecture decisions in collaboration with stakeholders

Ensure high-quality releases through strong process management and technical oversight

Partner with product managers to align development with user needs and business priorities

Continuously improve team performance, structure, and development practices

Lead Operational Excellence efforts to improve our ability to support customer needs and avoid impact to patient outcomes

Represent PointClickCare by developing and maintaining comprehensive knowledge of PointClickCare products, industry and technical trends, and general business and financial acumen through various sources and initiatives

Communicate with customers in a compelling and articulate manner in both verbal and written conversations and presentations, demonstrating corporate core values and culture, developing professional and positive relationships with customers, and maintaining a reputation of competence, integrity and professionalism

What You Bring:

Proven experience leading software development teams and delivering enterprise applications

Strong background in Java, Python, Spring, SQL, and web technologies

Deep understanding of Agile practices and software development life cycle

Excellent leadership, communication, and problem-solving skills

Ability to drive results, manage complexity, and foster a high-performance culture

Leveraging AI technologies and frameworks to deliver software solutions

Qualifications

5–10 years of software development experience with most recent experience as a Development Manager or Team Lead

Solid experience with the software development life cycle (e.g., gathering requirements, analysis and design, development, release and version control, deployment management), including:

Good experience with Agile development methodologies (or similar), Java SDK 1.5 or higher, and utilizing SQL (e.g., writing queries)

Previous experience utilizing the following technologies/toolsets/applications:

Java Web Applications, Servlets, Servlet Filters, JSP, JSTL, JDBC

Spring Framework 3.x or higher, including Spring MVC

Microsoft SQL Server

Used HTML/CSS/JavaScript

Web service platforms

Utilizing Object Oriented Programming (OOP) principles

Deep understanding of Enterprise Software Design

Strong leadership skills – ability to lead by example, motivate others and continuously look for improvements in the work that you and your team performs

Demonstrated troubleshooting and problem-solving skills

Ability to collaborate with multiple internal teams and management

Strong written, verbal, and interpersonal communication skills

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