Company Overview:

Planet Fitness is committed to improving lives by providing a premium fitness experience within a welcoming Judgement Free Zone®. As one of the fastest-growing and largest fitness franchises in the United States, we focus on creating an inclusive environment where both members and team members feel respected, supported, and appreciated.

Role and Responsibilities:

The Fitness Club Closing Support Associate is responsible for securing the club each evening while maintaining a clean, safe, and inviting environment for staff and members.

• Complete all closing procedures in line with Planet Fitness policies and standards.
• Ensure that all members have left the facility before closing.
• Lock doors, secure windows, and activate alarm systems.
• Sanitize and clean gym equipment, locker rooms, and shared areas.
• Assist members with inquiries and deliver excellent customer service.
• Balance cash and complete all necessary paperwork accurately.
• Restock supplies and prepare the club for the next day’s operations.
• Report and resolve any maintenance or safety issues promptly.
• Support front desk duties, including membership sign-ups and billing questions, as needed.
• Follow all safety and security procedures to ensure a safe environment for staff and members.

Required Skills and Experience:

• Must be at least 18 years old.
• Previous experience in customer service or retail preferred.
• Availability to work evening shifts, including weekends.
• Strong interpersonal and communication skills.
• Detail-oriented, dependable, and capable of working independently.
• Basic computer proficiency.
• Ability to stand and walk for extended periods.
• Occasional lifting of up to 50 lbs.

Physical Demands:

• Standing and walking for the majority of the shift.
• Frequent bending, reaching, and lifting.
• Occasional handling of cleaning chemicals.

Compensation and Benefits:

• Complimentary Black Card membership.
• Opportunities for career growth and advancement.
• Comprehensive benefits package for full-time employees.
• Supportive and collaborative work environment.
• Employee discounts and additional perks.

About Planet Fitness:

With more than 2,000 locations worldwide, Planet Fitness is one of the largest and fastest-growing fitness brands. We are dedicated to providing a safe, inclusive environment where members can pursue their fitness goals with confidence. Joining our team means becoming part of a community that values professional development, inclusivity, and delivering exceptional experiences for every member.