Senior Insurance Claims Adjuster

Our client, a reputable insurance provider, is seeking an experienced Senior Insurance Claims Adjuster to join their dynamic team in Kolkata, West Bengal, IN . This crucial role involves investigating, evaluating, and settling complex insurance claims across various lines of business, ensuring fairness and efficiency for both the policyholder and the company. You will be responsible for managing a caseload of intricate claims, conducting thorough investigations, and negotiating settlements. The ideal candidate will possess strong analytical skills, a keen eye for detail, and a comprehensive understanding of insurance policies and claims procedures.

Key responsibilities include interviewing claimants and witnesses, inspecting damaged property, reviewing policy coverage, and determining liability. You will utilize specialized software to document claim details, assess damages, and calculate settlement amounts. The ability to negotiate effectively with policyholders, legal representatives, and other parties involved in a claim is essential. This role requires excellent communication, problem-solving, and decision-making skills, as well as a commitment to upholding ethical standards and regulatory compliance. Experience with specific types of insurance claims, such as auto, property, or liability, is highly valued. You will work closely with underwriters, legal counsel, and other departments to ensure claims are handled appropriately and efficiently. A proactive approach to claim resolution and a dedication to providing excellent customer service are paramount. A Bachelor's degree in Business, Finance, or a related field, along with relevant professional certifications and a proven track record in claims adjustment, is required. We are looking for an individual who can contribute significantly to the efficient operation of our claims department in the bustling Kolkata, West Bengal, IN region.

Responsibilities

Investigate and evaluate complex insurance claims efficiently and thoroughly. Interpret insurance policies to determine coverage and liability. Interview claimants, witnesses, and other relevant parties. Inspect damaged property or review evidence to assess losses. Calculate and negotiate fair settlement amounts. Maintain accurate and detailed claim files and documentation. Ensure compliance with all applicable insurance laws and regulations. Collaborate with legal counsel and other internal departments. Manage a caseload of claims effectively and prioritize tasks. Provide excellent customer service to policyholders throughout the claims process.

Qualifications

Proven experience as an Insurance Claims Adjuster, preferably with complex claims. In-depth knowledge of insurance policies, claims procedures, and legal requirements. Strong analytical, investigative, and problem-solving skills. Excellent negotiation and communication abilities. Proficiency in claims management software and MS Office Suite. Ability to manage multiple claims simultaneously and meet deadlines. Strong ethical conduct and attention to detail. Bachelor's degree in Business, Finance, or a related field. Relevant insurance certifications (e.g., AIC, CPCU) are a strong advantage.