About the Role

Accounts Receivable Manager- We are looking for a proactive Accounts Manager to manage end-to-end AR operations including billing, collections, reconciliations, credit control, and ageing across both online and offline channels. This role will be key in driving timely collections, improving cash flow, resolving disputes, and ensuring smooth order-to-cash execution. If you have strong AR experience, analytical skills, and a process-driven mindset, wed love to hear from you!

Responsibilities

• End-to-End AR Management: Oversee the complete Accounts Receivable cycle including billing, collections, reconciliation, and accounting for both online and offline channels.
• Channel-wise Receivable Control: Manage receivables across Online (Marketplaces, D2C) - tracking collections, deductions, commissions, returns; and Offline (Distributors, Modern Trade, General Trade) - credit control, follow-ups, and collections.
• Collections & Cash Flow Management: Drive timely collections to optimize working capital and cash flow, ensuring adherence to credit terms.
• AR Ageing & Provisioning: Monitor ageing regularly and ensure accurate provisioning for doubtful debts and expected credit losses.
• Credit Control & Risk Management: Define and enforce credit limits, payment terms, and approval processes for customers to minimize risk.
• Reconciliation & Dispute Resolution: Handle marketplace reconciliations (sales vs collectionsvs deductions), resolve disputes related to short payments, returns, claims, and deductions, and ensure timely closure of open items.
• Credit Notes & Adjustments: Review and control issuance of credit notes (pricing differences, schemes, damages, returns) with proper approvals and documentation.
• Month-End Closing & Reporting: Ensure timely AR closure and reconciliations. Prepare MIS reports on ageing, collections, overdue analysis, and DSO. Highlight risks and actionable insights to management.
• Process Improvement & Automation: Identify gaps and implement automation, controls, and process improvements in the AR function.
• Cross-Functional Coordination: Work closely with Sales, Operations, Supply Chain, and Finance teams for issue resolution and smooth order-to-cash cycle.
• Audit & Compliance: Ensure readiness for statutory audits, internal audits, and compliance with accounting standards and GST requirements.
• Team Management: Lead and mentor the AR team, ensuring accuracy, efficiency, and adherence to timelines.

Key Requirements:

• Strong knowledge of Accounts Receivable processes including billing, collections, reconciliation, and provisioning
• In-depth understanding of online marketplace accounting (deductions, commissions, returns, settlements) and offline trade receivables
• Expertise in AR ageing analysis, DSO tracking, and working capital management
• Strong command over credit control and risk assessment
• Advanced proficiency in Microsoft Excel (pivot tables, lookups, dashboards, large data handling)
• Hands-on experience with ERP systems (Tally, Zoho, SAP, or similar)
• Ability to build and improve MIS reports and AR dashboards
• Strong analytical and problem-solving skills with attention to detail