Renewals Manager, Global Scaled Customer Success - Toronto

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TorontoPosted Today

Role Overview

Pigment is hiring a Renewals Manager, Global Scaled Customer Success - Toronto. This is a full-time role in Toronto. Part of Pigment's Lifecycle hiring, posted today. applications are still in the early window, before most candidates have applied. Full responsibilities, required qualifications, and the apply link are listed in the description below.

Salary Context

Salary is not disclosed in this posting. Market median for Lifecycle roles is $100k-$135k (based on 500 comparable listings). Many employers share specifics during the interview process or after an initial screen.

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SnowflakeSaaSSegmentPerformance ManagementJoinPigmentAIPlatform

Job description

Join Pigment: The AI Platform Redefining Business Planning

Pigment is the AI-powered business planning and performance management platform built for agility and scale. We connect people, data, and processes in one intuitive, feature-rich solution, empowering every team—from Finance to HR—to build, adapt, and align strategic plans in real time.

Founded in 2019, Pigment is one of the fastest-growing SaaS companies globally. Industry leaders like Unilever, Snowflake, Siemens, and DPD use Pigment daily to make more informed decisions and confidently navigate any scenario.

With a team of 600+ across Paris, London, New York, Toronto, San Francisco and Austin, we've raised nearly $400M from top-tier investors and were named a Visionary in the 2024 Gartner® Magic Quadrant™ for Financial Planning Software.

At Pigment, we take smart risks, celebrate bold ideas, and challenge the status quo—all while working as one team. If you're driven by innovation and ready to make an impact at scale, we’d love to hear from you.

The Renewals Manager is responsible for driving customer retention across Pigment’s scaled segment by owning the end-to-end renewal lifecycle. This role blends commercial acumen with customer insight, ensuring customers continue to see value in Pigment while navigating contractual discussions with confidence and precision. You will partner closely with Customer Success, Sales, and Legal to mitigate risk, forecast renewals, and execute a consistent, scalable renewal motion.

About Pigment

Pigment

pigment.com

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Frequently Asked Questions

How do I apply for the Renewals Manager, Global Scaled Customer Success - Toronto position at Pigment?

Use the Apply button above to submit your application directly to Pigment. Most applications take less than 5 minutes if your resume and contact details are ready, and you'll be routed to the employer's official application system to finish.

Where is the Renewals Manager, Global Scaled Customer Success - Toronto position at Pigment located?

This position is based in Toronto. Pigment has not indicated remote or hybrid options for this role, so candidates should plan for on-site work.

What does a Renewals Manager, Global Scaled Customer Success - Toronto at Pigment earn?

Pigment has not disclosed a salary range in this posting. Many employers share specifics later in the interview process; you can also ask during a recruiter screen if compensation transparency is important to you.

When was the Renewals Manager, Global Scaled Customer Success - Toronto role at Pigment posted?

This role was posted on July 22, 2026 (today). It's still listed as actively hiring; we re-confirm openings against the source system multiple times per day and remove closed roles.