Customer Success Manager

Full Time

TorontoPosted 27 days ago

Role Overview

Pigment is hiring a Customer Success Manager. This is a full-time role in Toronto. Part of Pigment's Fp A hiring, posted 3 weeks ago. Full responsibilities, required qualifications, and the apply link are listed in the description below.

Salary Context

Salary is not disclosed in this posting. Market median for Fp A roles is $105k-$150k (based on 69 comparable listings). Many employers share specifics during the interview process or after an initial screen.

Resume Keywords to Include

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SnowflakeSaaSPerformance ManagementJoinPigmentAIPlatformRedefining

Job description

Join Pigment: The AI Platform Redefining Business Planning

Pigment is the AI-powered business planning and performance management platform built for agility and scale. We connect people, data, and processes in one intuitive, feature-rich solution, empowering every team—from Finance to HR—to build, adapt, and align strategic plans in real time.

Founded in 2019, Pigment is one of the fastest-growing SaaS companies globally. Industry leaders like Unilever, Snowflake, Siemens, and DPD use Pigment daily to make more informed decisions and confidently navigate any scenario.

With a team of 600+ across Paris, London, New York, Toronto, San Francisco and Austin, we've raised nearly $400M from top-tier investors and were named a Visionary in the 2024 Gartner® Magic Quadrant™ for Financial Planning Software.

At Pigment, we take smart risks, celebrate bold ideas, and challenge the status quo—all while working as one team. If you're driven by innovation and ready to make an impact at scale, we’d love to hear from you.

What you'll do

As a Customer Success Manager, you’ll ensure our customers achieve a high level of adoption and business value from using Pigment, with a specific focus on supporting a high-volume of SMB & Mid-Market accounts. You will play a crucial role in building our digital-touch customer motions by leveraging Vitally and other automation technologies. Additionally, you will have full commercial ownership for revenue on the book of business, including account renewals and expansion.

About Pigment

Pigment

pigment.com

Fp AOn-site

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Frequently Asked Questions

How do I apply for the Customer Success Manager position at Pigment?

Use the Apply button above to submit your application directly to Pigment. Most applications take less than 5 minutes if your resume and contact details are ready, and you'll be routed to the employer's official application system to finish.

Where is the Customer Success Manager position at Pigment located?

This position is based in Toronto. Pigment has not indicated remote or hybrid options for this role, so candidates should plan for on-site work.

What does a Customer Success Manager at Pigment earn?

Pigment has not disclosed a salary range in this posting. Many employers share specifics later in the interview process; you can also ask during a recruiter screen if compensation transparency is important to you.

When was the Customer Success Manager role at Pigment posted?

This role was posted on June 16, 2026 (27 days ago). It's still listed as actively hiring; we re-confirm openings against the source system multiple times per day and remove closed roles.