Department Manager, Deli/Restaurant

With over 185 stores and nearly 22,000 team members, Save-On-Foods is Western Canada’s largest grocery retail company and a great place to grow your career. Committed to its core values of service, people, innovation, fun and integrity, Save-On-Foods is known for its World Class Team that goes the extra mile for its customers, team members, and communities. A division of Pattison Food Group Ltd., Save-On-Foods is B.C.’s Most Loved Brand and certified a Great Place to Work®. 

We are hiring for a Department Manager, Deli/Restaurant at our Heritage Save-On-Foods location in Calgary, AB.

This is a full-time position, 40 hours per week, and the successful applicant must have open availability.

You will be responsible for:

• Leading the department, acting as a coach, mentor, and resource while fostering a positive team environment focused on Always Customer First service.  
• Ensuring the department executes and achieves operational excellence through customer experience, health and safety, food safety, and merchandising. 
• Engaging and retaining team members through training, rewards/recognition, and succession planning. 
• Supporting with team member related initiatives (e.g. performance management, administration of collective agreement terms (if applicable), and conflict resolution).     
• Communicating key messages and business objectives to team members in the department, ensuring alignment with organizational goals. 
• Supporting the management team in reviewing and analyzing income statements and identifying opportunities to improve performance within the department.  
• Reviewing and interpreting department financial reports and presenting KPIs to the management team. 
• Analyzing business/HR metrics and dashboards of the department.  
• Assisting the management team with implementing strategies to grow sales and customer loyalty.  
• Leading inventory counts/period end of the department and resolving issues as required.  
• Performing all job duties throughout the department as needed, including lifting weight (up to 50 lbs), standing for long periods of time, and working in hot/cold environments.    

You have:

• 1-3 years of retail experience.  
• Leadership experience is an asset. 
• Food Safe Certification. 
• A post-secondary education in a business related field is an asset.   
• Experience and/or knowledge with:
  • Achieving sales targets and profitability.  
  • Executing merchandising plans and creating in-store displays to drive sales. 
  • Human Resources (e.g. training, development, coaching and mentoring). 
  • Employee Relations and knowledge of the collective agreement (if applicable).
  • Scheduling. 
• Proficiency with computer applications. 

You are:

• A leader that embodies and demonstrates our leadership competency model through communication, collaboration, initiative and awareness. 
• Self-aware, empathetic, and possess a high level of Emotional Intelligence (EQ).  
• An effective communicator, with interpersonal and relationship building skills. 
• Proactive in taking initiative with an entrepreneurial mindset.   
• Able to thrive in fast-paced, dynamic environment while meeting organizational goals. 
• Committed to maintaining department standards with a strong attention to detail and accuracy, ensuring operational excellence.
• Results-oriented with strong problem-solving and decision-making skills.  

Here are some of the perks we offer:

• Get paid every Friday!
• Exclusive team member offers and discounts.
• Benefits & pension eligibility.
• Wellness and team member assistance program.
• Educational reimbursement & scholarship opportunities.
• Opportunities to learn and grow.

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Join our Team!

Come be part of an energetic and inclusive team where we work together to have fun and achieve our goals.  If you are a positive, customer-focused individual, we would love to hear from you. Apply today and join our growing team!