Project Manager & Lead Instructional Designer

Project Manager & Lead Instructional Designer

Project Manager & Lead Instructional Designer (1 FTE)

Work Arrangement: Remote (7am-4:00pm M-F)

Worksite Address: 3500 Pennsy Dr, Landover, MD 20785 (Mandatory onsite training with occasional on-site meetings at Carmen Turner Facility in Landover, Maryland or other Metro facilities.)

Agency Interview Type: Either Web Cam or In Person

Engagement Type: 1 Year initial Contract with a possible extra 2 Years extension on yearly basis

Start Date: 12/08/2025 End Date: 06/30/2026 (Possible conversion or extension)

NOTE: Applications with resumes in PDF Format will be automatically rejected. Only Word format resumes will be considered. Major Duties and Responsibilities

Oversee Instructional Design Activities: Lead the end-to-end instructional design process, ensuring that all training materials are grounded in adult learning theory and aligned with Metros requirements and technical competencies.

Ensure Alignment with Learning Objectives: Collaborate with SMEs and stakeholders to define clear, measurable learning objectives and ensure all instructional content supports desired performance outcomes.

Manage Project Timelines and Milestones: Develop and maintain detailed project plans, track progress against key milestones, and address risks or delays to ensure timely delivery of training products.

Engage in Proactive Stakeholder Communication: Maintain regular communication with stakeholders to provide project updates, gather feedback, and ensure alignment with strategic training goals and operational needs.

Conduct Quality Assurance Reviews: Implement and oversee quality assurance processes to review instructional materials for accuracy, consistency, accessibility, and instructional effectiveness before deployment.

Coordinate Cross-Functional Teams: Serve as the primary liaison between instructional designers, SMEs and multimedia developers to ensure cohesive collaboration and communication throughout the project lifecycle.

Monitor and Report on Project Performance: Provide regular updates to leadership on project status, resource utilization, and outcomes, using data to inform decisions and continuous improvement efforts.

Support Evaluation and Continuous Improvement: Guide the development and implementation of training evaluation strategies, analyze feedback and performance data, and lead efforts to refine and enhance instructional programs.

Project Management: Serve as the project manager and primary point of contact with Metros COTR/Project Manager for the contract.

Minimum Qualifications: Masters degree in Instructional Design, Education, or related field 7+ years of experience in instructional systems design 4+ years of experience in project management and stakeholder communication 2+ years of experience leading a team Proficiency in ADDIE methodology Familiarity with adult learning theory and instructional technologies Proficiency in Adobe Captivate (Classic and/or New version) Experience with technical training programs Knowledge and experience with Web Content Accessibility Guidelines (WCAG) version 2.2 Experience holding working sessions with executives and senior leadership Experience designing multi-week training programs for new employees Experience designing continuing education tracks for existing employees

Preferred Qualifications: Project Management Certification (PMP or similar) Experience with transit technical training programs