International Chat Support : Chennai : 2.5 - 4 LPA : Grads

Hi,

We are hiring for Leading ITES Company for Customer Service Executive International Email/Chat Process Role .

Overview A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat.

Salary:

• Min 6 Months experience - Max 2.5 LPA
• Min 1 year of experience - Max 4 LPA

Key Highlights:

1: Min 6 months of experience in International Email/Chat Support

2: Good Communication Skills

3: 24*7 Shifts

4: 5 days working / 2 Rotational week-offs

Roles & Responsibilities:

• Handle customer queries through Email and Chat support
• Provide prompt and accurate resolutions to customers
• Maintain high-quality customer service standards
• Ensure proper documentation of customer interactions
• Follow process guidelines and company policies
• Maintain professional communication with international customers

Perks and Benefits:

PF : Cabs (As Per Company Policy and Process)