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Senior Product Manager, Platform

Orchard Mental Health Group
Be an Early ApplicantFull Timemanager
New York, New York, United StatesPosted Today

Job Description

<p><strong>About Orchard</strong></p> <p>Orchard’s mission is to make home buying and selling, stress free, fair and simple. For the average American, the home purchase and sale process takes months, creates anxiety, and is filled with uncertainty and hassle. Orchard has reimagined the end-to-end experience of buying and selling, from innovative home search tools to find the perfect home to the ability to buy a new home before selling your current one. Orchard customers manage the entire experience through a personalized online dashboard, while also getting the support of best-in-class Orchard real estate agents.<br><br>Headquartered in New York City with teammates across the US, Orchard has 150+ full time employees and 600+ real estate agents. We have financing from top-tier investors including Revolution Growth, Firstmark, Accomplice, Navitas and Juxtapose, who have also backed the likes of Pinterest, AirBnb, Shopify and Sweetgreen. We're proud to have been recognized by Crain's, Inc. 5000, Glassdoor, Parity.org and Built In on their lists of best places to work.</p> <p>&nbsp;</p> <p><strong>About the Role</strong></p> <p>Orchard is looking for a Senior Product Manager to own and build out our internal tooling that is used across multiple teams, including Real Estate Agents, Transaction Coordinators and Operations.&nbsp; The Senior Product Manager will be responsible for making this tooling faster and easier to use, and to figure out how we help our Agents close more deals by getting them better information at the moments that matter.&nbsp; You will work closely with Engineering, Design, Data Science, Analytics, Real Estate Agents and Operations teams to ensure that workflows become faster, are accurate, and user friendly.&nbsp; You will prototype your way to a working artifact, then use it to align stakeholders and de-risk engineering work. Our Product Managers write specs, build prototypes, work hands-on with code and data, and use AI tools as a part of their daily process.</p> <p>This is a full time, individual contributor role that will report into Director, Platform Product and Data. This hybrid role is based out of our New York City office, where we are in office Tuesdays and Wednesdays.</p> <p>&nbsp;</p> <p><strong>What You’ll Do Here</strong></p> <ul> <li>Own the roadmap for our internal tooling stack, which includes Deal Hub, Contracts, and Net Sheets.</li> <li>Decide how Agent intelligence shows up in the product. The Data team produces deal scoring, conversion likelihood, and opportunity ranking. You decide which signals surface where, when prompts fire, and how workflows reorganize around them. The outcome is more deals closed per Agent.</li> <li>Spend real time with Agents, Market Managers and Transaction Coordinators to have a full understanding of their workflows and pain points.</li> <li>Prototype to test ideas with real users early before engineering resources are committed</li> <li>Partner closely with engineering and analytics to bring useful products to life. Read code and query the warehouse yourself so you're a partner in the build, not a spec writer.</li> <li>Find places where AI can replace manual work or coach Agents through harder moments in a transaction. Ship to production and learn from what happens.</li> </ul> <p><strong>We’d Love to Hear From You if You Have:</strong></p> <ul> <li>2+ years of product management experience in a start up environment, where you have shipped products from conception to launch.</li> <li>Fully owned internal tools, operations platforms, or workflow software where the users are colleagues rather than consumers.</li> <li>Experience using AI tools (Claude Code, Cursor or similar) to ship a product and you know the difference between a demo prompt and one that holds up in production.</li> <li>Experience independently conducting user interviews and running discovery end to end, in order to solve the right problems.</li> <li>Strong analytical instinct. You can pull your own data, define your own metrics before launch, and don't wait for an analyst to tell you what's happening.</li> <li>A track record of taking ownership of large, cross-functional projects.</li> </ul> <p><em data-stringify-type="italic">The pay range for this position in New York City is $130k-170k/year. The actual base pay offered may vary within the range provided depending on job-related knowledge, skills, and experience. Stock options and other incentive pay may be provided as part of the compensation package, in addition to a full range of medical, financial, and/or other benefits, depending on the position offered. This information is provided per the New York City Human Rights Law. Please note that the range provided is applicable only to New York City-based applicants. Base compensation may vary if the work location is outside of New York City.</em></p> <p>&nbsp;</p><div class="content-conclusion"><p><em><span style="font-weight: 400;">Orchard is proud to be an equal opportunity employer. We provide employment opportunities without regard to age, race, color, ancestry, national origin, religion, disability, sex, gender identity or expression, sexual orientation, veteran status, or any other protected status in accordance with applicable law.</span></em></p></div>

About Orchard Mental Health Group

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Orchard Mental Health Group

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