Opening For Customer Service Representative
Opto Communications Pvt LtdRole Overview
Opto Communications Pvt Ltd is hiring a entry-level Opening For Customer Service Representative. This is a full-time role in Bengaluru. posted 5 days ago. Full responsibilities, required qualifications, and the apply link are listed in the description below.
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Job description
We are looking for a Customer Service Representative to join our team in Jakkur, Bangalore. In this role, you will be the first point of contact for our customers, helping them with their inquiries and ensuring a positive experience.Key Responsibilities:- **Respond to Customer Inquiries:** You will answer questions and resolve issues from customers over the phone, email, or in-person, providing clear and helpful information.- **Maintain Customer Records:** You will ensure all customer interactions are accurately recorded in our systems, helping to keep track of cases and follow up as needed.- **Provide Product Information:** You will assist customers in understanding our products and services, guiding them toward making informed decisions.- **Resolve Complaints:** When customers have problems, you will listen to their concerns and work to find solutions quickly and effectively.- **Collaborate with Team Members:** You will work closely with other departments to offer seamless service, sharing feedback to help improve our processes.Required Skills and Expectations:Candidates should have 1 to 5 years of experience in customer service, preferably in a full-time office setting. A graduate degree is required. Excellent communication skills, both written and verbal, are essential, along with strong problem-solving abilities. You should be able to work independently and in a team environment, managing your time efficiently. A positive attitude and a willingness to learn are also important to thrive in this role.
Experience
1 - 5 Years
No. of Openings
1
Education
Graduate
Role
Customer Service Representative
Industry Type
IT Services & Consulting
Gender
[ Male / Female ]
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Face interview location
PVR towers, # 1341, 3rd Floor, MCEHS Layout, Dr. Shivaramkarath Nagar, Jakkur, Bengaluru. We are looking for a Customer Service Representative to join our team in Jakkur, Bangalore. In this role, you will be the first point of contact for our customers, helping them with their inquiries and ensuring a positive experience.Key Responsibilities:- **Respond to Customer Inquiries:** You will answer questions and resolve issues from customers over the phone, email, or in-person, providing clear and helpful information.- **Maintain Customer Records:** You will ensure all customer interactions are accurately recorded in our systems, helping to keep track of cases and follow up as needed.- **Provide Product Information:** You will assist customers in understanding our products and services, guiding them toward making informed decisions.- **Resolve Complaints:** When customers have problems, you will listen to their concerns and work to find solutions quickly and effectively.- **Collaborate with Team Members:** You will work closely with other departments to offer seamless service, sharing feedback to help improve our processes.Required Skills and Expectations:Candidates should have 1 to 5 years of experience in customer service, preferably in a full-time office setting. A graduate degree is required. Excellent communication skills, both written and verbal, are essential, along with strong problem-solving abilities. You should be able to work independently and in a team environment, managing your time efficiently. A positive attitude and a willingness to learn are also important to thrive in this role.
Experience
1 - 5 Years
No. of Openings
1
Education
Graduate
Role
Customer Service Representative
Industry Type
IT Services & Consulting
Gender
[ Male / Female ]
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Face interview location
PVR towers, # 1341, 3rd Floor, MCEHS Layout, Dr. Shivaramkarath Nagar, Jakkur, Bengaluru.
About Opto Communications Pvt Ltd
Opto Communications Pvt Ltd
Frequently Asked Questions
How do I apply for the Opening For Customer Service Representative position at Opto Communications Pvt Ltd?
Use the Apply button above to submit your application directly to Opto Communications Pvt Ltd. Most applications take less than 5 minutes if your resume and contact details are ready, and you'll be routed to the employer's official application system to finish.
Where is the Opening For Customer Service Representative position at Opto Communications Pvt Ltd located?
This position is based in Bengaluru. Opto Communications Pvt Ltd has not indicated remote or hybrid options for this role, so candidates should plan for on-site work.
What does a Opening For Customer Service Representative at Opto Communications Pvt Ltd earn?
Opto Communications Pvt Ltd has not disclosed a salary range in this posting. Many employers share specifics later in the interview process; you can also ask during a recruiter screen if compensation transparency is important to you.
When was the Opening For Customer Service Representative role at Opto Communications Pvt Ltd posted?
This role was posted on June 28, 2026 (5 days ago). It's still listed as actively hiring; we re-confirm openings against the source system multiple times per day and remove closed roles.
Is the Opening For Customer Service Representative role at Opto Communications Pvt Ltd entry-level?
Yes. This is an entry-level position. Strong candidates typically have 0-2 years of relevant work experience, internships, or significant project work. Read the full description for any specific qualification requirements Opto Communications Pvt Ltd has listed.
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