Hiring Manager: Derek Ng-Lew

Talent Acquisition Advisor: Draun Raval

Job Code Level: ISP2

Refer Your Friends!

AI-First. Future-Driven. Human-Centered.

At OpenText, AI is at the heart of everything we do—powering innovation, transforming work, and empowering digital knowledge workers. We are hiring talent AI can't replace to help us shape the future of information management. Join us.

YOUR IMPACT

Join OpenText as a Systems Administrator and be a key player on our global Corporate Technology Platform Engineering Team! In this role, you’ll take ownership of the administration, support, design, and planning of our worldwide production infrastructure. As a 3rd-level support expert, you’ll maintain 24x7x365 system availability while serving as a subject matter expert across multiple platforms and systems, ensuring our technology runs smoothly and efficiently around the globe.

WHAT THE ROLE OFFERS

• Troubleshoot and resolve issues related to the Windows Server operating systems.
• Responsible for building, deploying, and patching Windows servers.
• Provide 24/7 ‘tier3’ on-call support of specific production systems as required.
• Design and implement technical solutions to support business requirements.
• Work with VMware or Hyper-V administration.
• Experience managing certificates.
• Experience with server security and hardening.

WHAT YOU NEED TO SUCCEED

• Bachelor’s Degree or equivalent work experience.
• 5+ years of experience as a Windows Server Systems Administrator in a medium to large-scale environment.
• Expert knowledge of Windows Server administration, configuration, and troubleshooting.
• Expert knowledge in the administration of Windows infrastructure services, including. Active Directory, DNS, DHCP, and File servers.
• Experience managing users and groups in Microsoft Entra ID.
• Experience managing centralized configuration and patch management tools (eg, Configuration Manager).
• Proficient at scripting for automation or user management in PowerShell.
• Strong team player, working in a globally dispersed team and excellent communicator, both verbal and written.

One Last Thing

OpenText is more than just a corporation, it's a global community where trust is foundational, the bar is raised, and outcomes are owned.

Join us on our mission to drive positive change through privacy, technology, and collaboration. At OpenText, we don't just have a culture; we have character. Choose us because you want to be part of a company that embraces innovation and empowers its employees to make a difference.

This is a global role supporting clients/employees in North America and Europe and requires fluency in French & English.

OpenText's efforts to build an inclusive work environment go beyond simply complying with applicable laws. Our Employment Equity and Diversity Policy provides direction on maintaining a working environment that is inclusive of everyone, regardless of culture, national origin, race, color, gender, gender identification, sexual orientation, family status, age, veteran status, disability, religion, or other basis protected by applicable laws.

If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please submit a ticket at Ask HR. Our proactive approach fosters collaboration, innovation, and personal growth, enriching OpenText's vibrant workplace.

Salary Range: $52,500 - $86,250; Depending on the candidate’s education, experience, skills, geographical location, and alignment with internal equity and external market, actual salary may vary and be higher or lower than the range posted.