Role Overview
Oomnitza is hiring a Senior Technical Support Engineer - Tier 2 (East Coast). This is a full-time remote role, with the team based in New York. Part of Oomnitza's Risk hiring, posted today. applications are still in the early window, before most candidates have applied. Full responsibilities, required qualifications, and the apply link are listed in the description below.
Salary Context
Salary is not disclosed in this posting. Market median for Senior-level Risk roles is $134k-$170k (based on 269 comparable listings). Many employers share specifics during the interview process or after an initial screen.
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Job description
Oomnitza offers the industry’s most versatile Enterprise Technology Management platform that orchestrates and automates key business processes for IT. Our SaaS solution, with agentless integrations, best practices and low-code workflows, enables enterprises to leverage their existing infrastructure systems and automate processes such as offboarding, onboarding, audit readiness, refresh forecasting and more, thereby reducing reliance on error-prone manual tasks and tickets. We help some of the most well-known and innovative companies to improve efficiency, expedite audits, mitigate cyber risk and eliminate redundant IT spend.
We are looking for a Senior Technical Customer Support Engineer who thrives in a fast-paced environment, enjoys solving complex technical challenges, and has the ability to self-learn while delivering exceptional customer experiences. This role requires strong technical skills, experience with API troubleshooting, and a collaborative, customer-centric mindset.
We are looking for this person to be East Coast based and work Eastern hours.
About Oomnitza
Oomnitza
oomnitza.com
Frequently Asked Questions
How do I apply for the Senior Technical Support Engineer - Tier 2 (East Coast) position at Oomnitza?
Use the Apply button above to submit your application directly to Oomnitza. Most applications take less than 5 minutes if your resume and contact details are ready, and you'll be routed to the employer's official application system to finish.
Is the Senior Technical Support Engineer - Tier 2 (East Coast) role at Oomnitza remote?
Yes. This is a remote role. The team is based in New York, but the position itself does not require relocating to that office.
What does a Senior Technical Support Engineer - Tier 2 (East Coast) at Oomnitza earn?
Oomnitza has not disclosed a salary range in this posting. Many employers share specifics later in the interview process; you can also ask during a recruiter screen if compensation transparency is important to you.
When was the Senior Technical Support Engineer - Tier 2 (East Coast) role at Oomnitza posted?
This role was posted on July 23, 2026 (today). It's still listed as actively hiring; we re-confirm openings against the source system multiple times per day and remove closed roles.
How much experience does the Senior Technical Support Engineer - Tier 2 (East Coast) role at Oomnitza require?
This is a senior-level position. Most senior roles call for 5+ years of directly relevant experience. Oomnitza lists their specific requirements in the description below, so review the must-have qualifications closely before applying.
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