Job Description
<div class="content-intro"><p><span data-contrast="auto">Established in 2004, </span><strong><span data-contrast="none">OLIVER</span></strong><span data-contrast="auto"> is the world’s first and only specialist in designing, building, and running bespoke in-house agencies and marketing ecosystems for brands. We partner with over 300 clients in 40+ countries and counting. Our unique model drives creativity and efficiency, allowing us to deliver tailored solutions that resonate deeply with audiences.</span><span data-ccp-props="{}"> </span></p>
<p><span data-contrast="auto">As a part of </span><strong><span data-contrast="none">The Brandtech Group</span></strong><span data-contrast="auto">, we're at the forefront of leveraging cutting-edge AI technology to revolutionise how we create and deliver work. Our </span><strong><span data-contrast="none">AI solutions</span></strong><span data-contrast="auto"> enhance efficiency, spark creativity, and drive insightful decision-making, empowering our teams to produce innovative and impactful results.</span> </p></div><p><span data-contrast="none">Established in 2004, OLIVER is the world’s first and only specialists in designing, building, and running bespoke in-house agencies and marketing ecosystems for brands. </span><span data-ccp-props="{"201341983":0,"335559740":252}"> </span></p>
<p><span data-contrast="none">We partner with over 300 clients in 40+ countries and counting. Our unique model drives creativity and efficiency, allowing us to deliver tailored solutions that resonate deeply with audiences. </span><span data-ccp-props="{"201341983":0,"335559740":252}"> </span></p>
<p><span data-contrast="none">As a part of The Brandtech Group, we're at the forefront of leveraging cutting-edge AI technology to revolutionise how we create and deliver work. Our AI solutions enhance efficiency, spark creativity, and drive insightful decision-making, empowering our teams to produce innovative and impactful results.</span><span data-ccp-props="{"201341983":0,"335559740":252}"> </span></p>
<p><span data-ccp-props="{"201341983":0,"335559740":252}"> </span><strong><span data-contrast="auto">Role: Senior Account Manager</span></strong><span data-ccp-props="{"201341983":0,"335559740":252}"> </span></p>
<p><strong><span data-contrast="auto">Location: Toronto, Canada – In office / Hybrid </span></strong><span data-ccp-props="{"201341983":0,"335559740":252}"> </span></p>
<p><strong><span data-contrast="auto">About the role:</span></strong><span data-ccp-props="{"201341983":0,"335559739":240,"335559740":252}"> </span></p>
<p><strong><span data-contrast="auto"><span data-ccp-charstyle="normaltextrun">Inside Group</span><span data-ccp-charstyle="apple-converted-space"> </span><span data-ccp-charstyle="normaltextrun">Ideas</span><span data-ccp-charstyle="apple-converted-space"> </span><span data-ccp-charstyle="normaltextrun">is</span></span></strong><span data-contrast="auto"><span data-ccp-charstyle="apple-converted-space"> </span><span data-ccp-charstyle="normaltextrun">looking for a driven</span><span data-ccp-charstyle="apple-converted-space"> </span></span><strong><span data-contrast="auto"><span data-ccp-charstyle="normaltextrun">Senior</span><span data-ccp-charstyle="apple-converted-space"> </span><span data-ccp-charstyle="normaltextrun">Account Manage</span></span></strong><span data-contrast="auto"><span data-ccp-charstyle="normaltextrun"><strong>r </strong>to join our award-winning in-house creative, content, and production agency. This</span><span data-ccp-charstyle="apple-converted-space"> </span><span data-ccp-charstyle="normaltextrun">isn’t</span><span data-ccp-charstyle="apple-converted-space"> </span><span data-ccp-charstyle="normaltextrun">your typical AM gig —</span><span data-ccp-charstyle="apple-converted-space"> </span><span data-ccp-charstyle="normaltextrun">you’ll</span><span data-ccp-charstyle="apple-converted-space"> </span><span data-ccp-charstyle="normaltextrun">be a critical part of the team’s growth, helping drive campaigns from first spark to final delivery, and shaping how</span><span data-ccp-charstyle="apple-converted-space"> </span><span data-ccp-charstyle="normaltextrun">great work</span><span data-ccp-charstyle="apple-converted-space"> </span><span data-ccp-charstyle="normaltextrun">gets</span><span data-ccp-charstyle="apple-converted-space"> </span><span data-ccp-charstyle="normaltextrun">made</span><span data-ccp-charstyle="normaltextrun">.</span><span data-ccp-charstyle="apple-converted-space"> </span><span data-ccp-charstyle="normaltextrun">You’ll</span><span data-ccp-charstyle="apple-converted-space"> </span><span data-ccp-charstyle="normaltextrun">manage the day-to-day client relationship, but</span><span data-ccp-charstyle="apple-converted-space"> </span><span data-ccp-charstyle="normaltextrun">you’ll</span><span data-ccp-charstyle="apple-converted-space"> </span><span data-ccp-charstyle="normaltextrun">also have a seat at the table when it comes to pushing creative thinking, unblocking teams, and spotting opportunities to do something new and memorable. If</span><span data-ccp-charstyle="apple-converted-space"> </span><span data-ccp-charstyle="normaltextrun">you’re</span><span data-ccp-charstyle="apple-converted-space"> </span><span data-ccp-charstyle="normaltextrun">the type who cares about the work as much as the process, who</span><span data-ccp-charstyle="apple-converted-space"> </span><span data-ccp-charstyle="normaltextrun">isn’t</span><span data-ccp-charstyle="normaltextrun"> </span><span data-ccp-charstyle="normaltextrun">afraid to</span><span data-ccp-charstyle="apple-converted-space"> </span><span data-ccp-charstyle="normaltextrun">ask</span><span data-ccp-charstyle="normaltextrun"> </span><span data-ccp-charstyle="normaltextrun">“why not?”</span><span data-ccp-charstyle="apple-converted-space"> </span><span data-ccp-charstyle="normaltextrun">and</span><span data-ccp-charstyle="apple-converted-space"> </span><span data-ccp-charstyle="normaltextrun">who gets a thrill from a fast-moving, ever-evolving environment, this role is for you. </span><span data-ccp-charstyle="eop"> </span></span><span data-ccp-props="{"134233117":true,"134233118":true,"335559738":0,"335559739":0}"> </span></p>
<p><span data-contrast="none"><span data-ccp-charstyle="normaltextrun">***This role is based in Toronto, with a hybrid schedule (in office 2 days a week). </span><span data-ccp-charstyle="eop"> </span></span><span data-ccp-props="{"134233117":true,"134233118":true,"335559738":0,"335559739":0}"> </span></p>
<p><strong><span data-contrast="auto">What you will be doing: </span></strong><span data-ccp-props="{"201341983":0,"335559740":252}"> </span></p>
<ul>
<li data-leveltext="" data-font="Symbol" data-listid="21" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"multilevel"}" data-aria-posinset="1" data-aria-level="1"><span data-contrast="auto">Take charge of the smooth delivery of campaigns — from planning and creative development through to final production — ensuring projects stay on track, on budget, and on brand </span></li>
<li data-leveltext="" data-font="Symbol" data-listid="21" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"multilevel"}" data-aria-posinset="1" data-aria-level="1"><span data-contrast="auto">An understanding of the importance of working within brand guidelines, the business/their needs, expectations, and requirements to provide the best service and solution through close partnership in the key market. </span></li>
<li data-leveltext="" data-font="Symbol" data-listid="21" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"multilevel"}" data-aria-posinset="1" data-aria-level="1"><span data-contrast="auto">Act as the day-to-day point of contact for clients, building strong relationships and anticipating their needs </span></li>
<li data-leveltext="" data-font="Symbol" data-listid="21" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"multilevel"}" data-aria-posinset="1" data-aria-level="1">Delivering projects, with support from the Project Management, including: ‚ Interrogating job requests and creating production ready briefs‚ for design. </li>
<li data-leveltext="" data-font="Symbol" data-listid="21" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"multilevel"}" data-aria-posinset="1" data-aria-level="1">Providing clear, on-brief direction to creative and working with team through every step of a project to ensure client asks are met/covered. </li>
<li data-leveltext="" data-font="Symbol" data-listid="21" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"multilevel"}" data-aria-posinset="1" data-aria-level="1">Help lead cross-functional teams (strategy, design, copy, production) to deliver impactful creative work. </li>
<li data-leveltext="" data-font="Symbol" data-listid="21" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"multilevel"}" data-aria-posinset="1" data-aria-level="1">Identify opportunities for account growth and bring proactive ideas to clients and team, championing new ways to drive business forward. </li>
<li data-leveltext="" data-font="Symbol" data-listid="21" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"multilevel"}" data-aria-posinset="1" data-aria-level="1">Work closely with your counter parts and the Business Director to develop and implement strategic campaign plans. </li>
<li data-leveltext="" data-font="Symbol" data-listid="21" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"multilevel"}" data-aria-posinset="1" data-aria-level="1">Prepare client proposals, scopes of work, and project budgets, ensuring all work meets the highest standards. </li>
<li data-leveltext="" data-font="Symbol" data-listid="21" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"multilevel"}" data-aria-posinset="1" data-aria-level="1">Mentor junior team members, sharing knowledge and helping them develop their skills. </li>
<li data-leveltext="" data-font="Symbol" data-listid="21" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"multilevel"}" data-aria-posinset="1" data-aria-level="1">Keep a sharp eye on timelines, resources, and deliverables, and flag issues before they become roadblocks. </li>
<li data-leveltext="" data-font="Symbol" data-listid="21" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"multilevel"}" data-aria-posinset="1" data-aria-level="1">Champion the creative process — inspiring teams, guiding clients, and making sure every brief is clear and ambitious. </li>
<li data-leveltext="" data-font="Symbol" data-listid="21" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"multilevel"}" data-aria-posinset="1" data-aria-level="1">Manage the system for obtaining client feedback in a structured manner, reporting any concerns or creative and/or growth opportunities to the Business Director. </li>
<li data-leveltext="" data-font="Symbol" data-listid="21" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"multilevel"}" data-aria-posinset="1" data-aria-level="1">Identify and troubleshoot workflow or asset management system concerns. </li>
<li data-leveltext="" data-font="Symbol" data-listid="21" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"multilevel"}" data-aria-posinset="1" data-aria-level="1"><span data-contrast="auto">Promote collaboration, transparency, and a solutions-first mindset within the team. </span><span data-ccp-props="{"201341983":0,"335559740":252}"> </span></li>
</ul>
<p><strong><span data-contrast="auto">What you need to be great in this role: </span></strong><span data-ccp-props="{"201341983":0,"335559740":252}"> </span></p>
<ul>
<li data-leveltext="" data-font="Symbol" data-listid="37" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"multilevel"}" data-aria-posinset="1" data-aria-level="1"><span data-contrast="auto">4-6 years of experience in an account management role in advertising, creative, or marketing, with a proven record of managing client relationships and delivering campaigns. </span></li>
<li data-leveltext="" data-font="Symbol" data-listid="37" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"multilevel"}" data-aria-posinset="1" data-aria-level="1">Experience working on digital, social, and video projects for major brands. </li>
<li data-leveltext="" data-font="Symbol" data-listid="37" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"multilevel"}" data-aria-posinset="1" data-aria-level="1">Strong ability to plan, prioritize, and juggle multiple projects in a fast-paced environment. </li>
<li data-leveltext="" data-font="Symbol" data-listid="37" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"multilevel"}" data-aria-posinset="1" data-aria-level="1">Persuasive communicator, both written and verbal, with the confidence to challenge and inspire clients and teams </li>
<li data-leveltext="" data-font="Symbol" data-listid="37" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"multilevel"}" data-aria-posinset="1" data-aria-level="1">Team player who thrives in a collaborative setting, but isn’t afraid to take the lead when needed </li>
<li data-leveltext="" data-font="Symbol" data-listid="37" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"multilevel"}" data-aria-posinset="1" data-aria-level="1"><span data-contrast="auto">Deep understanding of creative processes, digital platforms, and production workflows </span></li>
<li data-leveltext="" data-font="Symbol" data-listid="37" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"multilevel"}" data-aria-posinset="1" data-aria-level="1">Meticulous attention to detail — you never let the small stuff slide </li>
<li data-leveltext="" data-font="Symbol" data-listid="37" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"multilevel"}" data-aria-posinset="1" data-aria-level="1">Solutions-oriented and upbeat, with a genuine passion for creative work and business results - a natural-born leader </li>
<li data-leveltext="" data-font="Symbol" data-listid="37" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"multilevel"}" data-aria-posinset="1" data-aria-level="1">Experience mentoring or supporting junior team members is a plus </li>
<li data-leveltext="" data-font="Symbol" data-listid="37" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"multilevel"}" data-aria-posinset="1" data-aria-level="1">Experience working with CPG brands is a plus </li>
<li data-leveltext="" data-font="Symbol" data-listid="37" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"multilevel"}" data-aria-posinset="1" data-aria-level="1"><span data-contrast="auto">Fluency in English required; French is a bonus but not required </span><span data-ccp-props="{"201341983":0,"335559740":252}"> </span></li>
</ul>
<p><span data-ccp-props="{"201341983":0,"335559740":252}"> </span><span data-ccp-props="{}"><span class="TextRun SCXW254170199 BCX0" lang="EN-US" data-contrast="none"><span class="NormalTextRun SCXW254170199 BCX0">At the time of this </span><span class="NormalTextRun ContextualSpellingAndGrammarErrorV2Themed SCXW254170199 BCX0">posting</span><span class="NormalTextRun SCXW254170199 BCX0">, the base salary for this position may range from </span></span><span class="TextRun MacChromeBold SCXW254170199 BCX0" lang="EN-US" data-contrast="none"><span class="NormalTextRun SCXW254170199 BCX0">$89,250,00.00</span></span><span class="TextRun SCXW254170199 BCX0" lang="EN-US" data-contrast="none"><span class="NormalTextRun SCXW254170199 BCX0"> to </span></span><span class="TextRun MacChromeBold SCXW254170199 BCX0" lang="EN-US" data-contrast="none"><span class="NormalTextRun SCXW254170199 BCX0">$99,750.00 CAD</span></span><span class="TextRun SCXW254170199 BCX0" lang="EN-US" data-contrast="none"><span class="NormalTextRun SCXW254170199 BCX0">.</span><span class="NormalTextRun SCXW254170199 BCX0"> </span><span class="NormalTextRun SCXW254170199 BCX0">Individual compensation varies based on </span><span class="NormalTextRun ContextualSpellingAndGrammarErrorV2Themed SCXW254170199 BCX0">job related</span><span class="NormalTextRun SCXW254170199 BCX0"> factors, including location, business needs, level of responsibility, experience, and qualifications. The range listed is just one</span><span class="NormalTextRun SCXW254170199 BCX0"> </span><span class="NormalTextRun SCXW254170199 BCX0">componen</span><span class="NormalTextRun SCXW254170199 BCX0">t</span><span class="NormalTextRun SCXW254170199 BCX0"> of OLIVER’s total compensation package.</span></span> </span></p>
<p><span data-ccp-props="{}"><span class="EOP SCXW254170199 BCX0" data-ccp-props="{"201341983":1,"335559739":160,"335559740":270}"><strong><span data-contrast="auto"> Req ID:17395</span></strong></span></span></p>
<p><strong><span data-contrast="none">Our values shape everything we do:</span></strong><span data-ccp-props="{"201341983":0,"335559740":252}"> </span></p>
<p><span data-contrast="none">Be</span><strong><span data-contrast="none"> Ambitious</span></strong><span data-contrast="none"> to succeed </span><span data-ccp-props="{"201341983":0,"335559740":252}"> </span></p>
<p><span data-contrast="none">Be </span><strong><span data-contrast="none">Imaginative</span></strong><span data-contrast="none"> to push the boundaries of what’s possible </span><span data-ccp-props="{"201341983":0,"335559740":252}"> </span></p>
<p><span data-contrast="none">Be </span><strong><span data-contrast="none">Inspirational</span></strong><span data-contrast="none"> to do groundbreaking work </span><span data-ccp-props="{"201341983":0,"335559740":252}"> </span></p>
<p><span data-contrast="none">Be </span><strong><span data-contrast="none">always learning and listening</span></strong><span data-contrast="none"> to understand </span><span data-ccp-props="{"201341983":0,"335559740":252}"> </span></p>
<p><span data-contrast="none">Be </span><strong><span data-contrast="none">Results-focused </span></strong><span data-contrast="none">to exceed expectations </span><span data-ccp-props="{"201341983":0,"335559740":252}"> </span></p>
<p><span data-contrast="none">Be </span><strong><span data-contrast="none">actively pro-inclusive and anti-racist</span></strong><span data-contrast="none"> across our community, clients and creations </span> <br> <br><span data-contrast="none">OLIVER is committed to advancing Diversity, Equity, and Inclusion (DEI). We actively work to create equal opportunities for everyone, and our DEI initiatives are woven into the fabric of our company. We've set ambitious environmental goals around sustainability and have committed to be net zero by 2030. We expect everyone to contribute to our mission, embedding sustainability into every department and through every stage of the project lifecycle. </span><span data-ccp-props="{"201341983":0,"335559740":252}"> </span></p>
<p><em><span data-contrast="none">Inside Ideas Group and its affiliates are equal opportunity employers committed to creating an inclusive working environment where all our employees are encouraged to reach their full potential, and individual differences are valued and respected. All [suitable] applicants shall be considered for employment without regard to race, ethnicity, religion, gender, sexual orientation, gender identity, age, neurodiversity, disability status, or any other characteristic protected by local laws. </span></em><span data-ccp-props="{"201341983":0,"335559740":252}"> </span></p>
<p><span data-contrast="none">If you need us to make any adjustments to make your application process easier, please let us know by emailing talentadmin@oliver.agency</span> </p><div class="content-conclusion"><p><span data-contrast="auto">Our values shape everything we do:</span><span data-ccp-props="{}"> </span></p>
<p><span data-contrast="auto">Be</span><strong><span data-contrast="auto"> Ambitious</span></strong><span data-contrast="auto"> to succeed </span><span data-ccp-props="{}"> </span></p>
<p><span data-contrast="auto">Be </span><strong><span data-contrast="auto">Imaginative</span></strong><span data-contrast="auto"> to push the boundaries of what’s possible </span><span data-ccp-props="{}"> </span></p>
<p><span data-contrast="auto">Be </span><strong><span data-contrast="auto">Inspirational</span></strong><span data-contrast="auto"> to do groundbreaking work </span><span data-ccp-props="{}"> </span></p>
<p><span data-contrast="auto">Be </span><strong><span data-contrast="auto">always learning and listening</span></strong><span data-contrast="auto"> to understand </span><span data-ccp-props="{}"> </span></p>
<p><span data-contrast="auto">Be </span><strong><span data-contrast="auto">Results-focused </span></strong><strong> </strong><span data-contrast="auto">to exceed expectations </span><span data-ccp-props="{}"> </span></p>
<p><span data-contrast="auto">Be </span><strong><span data-contrast="auto">actively pro-inclusive and anti-racist</span></strong><span data-contrast="auto"> across our community, clients and creations </span> <br><span data-ccp-props="{}"> </span></p>
<p><em><span data-contrast="auto">OLIVER,</span></em><em> </em><em><span data-contrast="auto">a part of the Brandtech Group, is an equal opportunity employer committed to creating an inclusive working environment where all employees are encouraged to reach their full potential, and individual differences are valued and respected. All applicants shall be considered for employment without regard to race, ethnicity, religion, gender, sexual orientation, gender identity, age, neurodivergence, disability status, or any other characteristic protected by local laws. </span></em><span data-ccp-props="{}"> </span></p>
<p><em><span data-contrast="auto"> OLIVER has set ambitious environmental goals around sustainability, with science-based emissions reduction targets. Collectively, we work towards our mission, embedding sustainability into every department and through every stage of the project lifecycle.</span></em></p></div>
About Oliver Peters
Oliver Peters
oliverpeters.co.uk
On-site
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