Job Title: QA Analyst - Insurance

Location: Durham, NC - 3 days per week onsite

Salary Range: $90,000 to $120,000

Overview

We're seeking a detail-oriented Quality Assurance Analyst with hands-on experience in life insurance or annuity products and a strong grasp of API validation. In this role, you'll help ensure the reliability and compliance of insurance technology solutions by testing both user-facing features and the services that power them.

You'll partner with cross-functional teams-including product, engineering, and business stakeholders-to deliver high-quality software that meets functional expectations and regulatory standards. This position reports to QA leadership and plays a central role in validating complex insurance workflows.

Key Responsibilities:

Understand Requirements: Work closely with product and business teams to interpret functional and technical requirements, translating them into practical test scenarios aligned with business rules and compliance needs.

Develop Test Coverage: Design and maintain test cases across multiple testing types, including functional, regression, integration, and user acceptance.

Validate APIs: Perform thorough testing of backend services using tools such as Postman or SoapUI. Confirm endpoint behavior, data accuracy, and adherence to performance and security expectations.

Manage Defects: Identify, document, and track issues using tools like JIRA. Provide clear reproduction steps and collaborate with developers to drive timely resolution.

Team Collaboration: Engage with developers, analysts, and product owners to clarify requirements, troubleshoot issues, and support successful releases.

Regression Assurance: Execute regression cycles to ensure updates do not introduce issues into existing functionality, especially within core insurance processes.

Data Integrity Checks: Validate calculations and data accuracy related to policies, premiums, withdrawals, and other critical financial elements.

Support UAT: Assist business users during acceptance testing by sharing results, logging defects, and helping troubleshoot issues.

Maintain Documentation: Keep organized records of test cases, execution results, and defects to support traceability and audit readiness.

Insurance Domain Testing: Focus on scenarios related to life insurance and annuity products, including areas like policy lifecycle, servicing, claims, and financial transactions.

Automation Partnership: Collaborate with automation engineers to identify opportunities for reusable tests and contribute to automated API regression efforts.

What We're Looking For

Experience in QA within the life insurance or annuity space

Need experience with a life insurance, claims, or annuity software platform

Strong understanding of API testing concepts and tools

Familiarity with test management and defect tracking systems

Ability to work effectively across technical and non-technical teams

Solid analytical skills and attention to detail

If interested in the role, please apply and email your most updated resume to Liam at Liam.Schmidt@oliverjames.com.