Customer Service/Warehouse Staff (CRL)

Full Timestaff

Elgin, ILPosted 23 days ago

Role Overview

Oldcastlebuildingenvelope is hiring a Customer Service/Warehouse Staff (CRL). This is a full-time role in Elgin. posted 3 weeks ago. Full responsibilities, required qualifications, and the apply link are listed in the description below.

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Job description

Come Join Us!

From apartments in New York to hospitals and stadiums in Dallas, libraries at prestigious universities to creating modern retail experiences, our teams contribute architectural glass and building products to projects that shape the way people live, work, heal, learn, and play. At OBE, the work of our employees truly matters. With over 6,500 employees, we operate more than 80 manufacturing and distribution facilities in five countries. You can see some of our favorite projects here.

Start your journey with OBE and help us build the future.

Customer Service/Warehouse Staff

What You'll Get To Do

The Customer Service & Warehouse Staff supports customers in the Will Call department while performing key warehouse duties that ensure accurate and timely order fulfillment. This role requires strong communication, attention to detail, and the ability to work efficiently in a fast-paced environment.

Responsibilities

Customer Service

Assist customers in person and over the phone with order inquiries and product information.
Accurately process over-the-counter, phoned, faxed and e-mailed orders accurately and in a timely manner
Receive and process payments of Will Call customers as well as over the phone (cash, debit, etc.)
Build strong customer relationships through clear, professional communication.

Warehouse Operations

Pull, inspect, and pack orders according to quality standards.
Verify accuracy of orders, label boxes/pallets, and rebox items as necessary.
Restock products safely and maintain clean work areas.
Report stock discrepancies and participate in annual inventory.

Qualifications

High school diploma or equivalent (preferred).
1 year of customer service or office support experience (preferred).
Warehouse or order‑pulling experience is a plus.
Strong written and verbal communication skills.
Ability to multitask, stay organized, and work in a fast‑paced environment.
Basic computer and simple math skills.

Physical Requirements

Ability to stand, lift, and carry materials for extended periods.
Must be able to lift up to 40 pounds.

Position Pay Range

$17.78—$22.59 USD

What OBE Offers You

Benefits that benefit you – industry competitive benefits at the lowest cost to the employee
Work-life balance – PTO and holidays, including floating holidays you can choose
Compensation that rewards your hard work – A pay-for-performance culture with potential for annual raises and bonuses
Training – We will equip you with the knowledge and skills you need to succeed

OBE Privacy Policy

OBE will not discharge or discriminate against employees or applicants for discussing, disclosing, or inquiring about their own or others' pay.

About Oldcastlebuildingenvelope

Oldcastlebuildingenvelope

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Frequently Asked Questions

How do I apply for the Customer Service/Warehouse Staff (CRL) position at Oldcastlebuildingenvelope?

Use the Apply button above to submit your application directly to Oldcastlebuildingenvelope. Most applications take less than 5 minutes if your resume and contact details are ready, and you'll be routed to the employer's official application system to finish.

Where is the Customer Service/Warehouse Staff (CRL) position at Oldcastlebuildingenvelope located?

This position is based in Elgin. Oldcastlebuildingenvelope has not indicated remote or hybrid options for this role, so candidates should plan for on-site work.

What does a Customer Service/Warehouse Staff (CRL) at Oldcastlebuildingenvelope earn?

Oldcastlebuildingenvelope has not disclosed a salary range in this posting. Many employers share specifics later in the interview process; you can also ask during a recruiter screen if compensation transparency is important to you.

When was the Customer Service/Warehouse Staff (CRL) role at Oldcastlebuildingenvelope posted?

This role was posted on June 16, 2026 (23 days ago). It's still listed as actively hiring; we re-confirm openings against the source system multiple times per day and remove closed roles.