Customer Service Representative 1

Full Time

Battle Ground, WAPosted 27 days ago

Role Overview

Oldcastlebuildingenvelope is hiring a Customer Service Representative 1. This is a full-time role in Battle Ground. posted 3 weeks ago. Full responsibilities, required qualifications, and the apply link are listed in the description below.

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Job description

Come Join Us!

From apartments in New York to hospitals and stadiums in Dallas, libraries at prestigious universities to creating modern retail experiences, our teams contribute architectural glass and building products to projects that shape the way people live, work, heal, learn, and play. At OBE, the work of our employees truly matters. With over 6,500 employees, we operate more than 80 manufacturing and distribution facilities in five countries. You can see some of our favorite projects here.

Start your journey with OBE and help us build the future.

What You’ll Get to Do

The Customer Service Representative 1 is focused on providing product/service information, processing orders, resolving issues, and reports to the Customer Service Supervisor.

This role is perfect for an individual who has an attention to detail (safety, quality, efficiency) strong work ethic/reliability and is a problem solver. A vital member of the Customer Service Department, this is an opportunity to build a career with an industry leader.

Job responsibilities include:

Maintain a broad knowledge of clients, products and services of the organization.
Document customer interactions and transactions.
Accurately process phoned, faxed and emailed quotes and orders in accordance with cut off times and other time constraints that may exist.
Data entry of faxed, emailed, and phoned in orders for production.
Communicate with customers to determine expected delivery date and time.
Position is Monday-Friday, 8am-5pm

What We Are Looking For

Must have a strong MS Word and Excel Office Skills.
Organized with the ability to handle numerous projects and prioritize workload.
Must be able to communicate effectively and professionally, both verbally and in writing.
Ability to read and understand architectural drawings, specifications, and customer request for pricing.
Self-starter with the ability to work with minimal supervision with solid memory retention and focus.

Position Pay Range

$20—$21.50 USD

What OBE Offers You

Benefits that benefit you – industry competitive benefits at the lowest cost to the employee
Work-life balance – PTO and holidays, including floating holidays you can choose
Compensation that rewards your hard work – A pay-for-performance culture with potential for annual raises and bonuses
Training – We will equip you with the knowledge and skills you need to succeed

OBE Privacy Policy

OBE will not discharge or discriminate against employees or applicants for discussing, disclosing, or inquiring about their own or others' pay.

About Oldcastlebuildingenvelope

Oldcastlebuildingenvelope

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Frequently Asked Questions

How do I apply for the Customer Service Representative 1 position at Oldcastlebuildingenvelope?

Use the Apply button above to submit your application directly to Oldcastlebuildingenvelope. Most applications take less than 5 minutes if your resume and contact details are ready, and you'll be routed to the employer's official application system to finish.

Where is the Customer Service Representative 1 position at Oldcastlebuildingenvelope located?

This position is based in Battle Ground. Oldcastlebuildingenvelope has not indicated remote or hybrid options for this role, so candidates should plan for on-site work.

What does a Customer Service Representative 1 at Oldcastlebuildingenvelope earn?

Oldcastlebuildingenvelope has not disclosed a salary range in this posting. Many employers share specifics later in the interview process; you can also ask during a recruiter screen if compensation transparency is important to you.

When was the Customer Service Representative 1 role at Oldcastlebuildingenvelope posted?

This role was posted on June 12, 2026 (27 days ago). It's still listed as actively hiring; we re-confirm openings against the source system multiple times per day and remove closed roles.