Senior Project Manager - Psychiatry

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Job Title:

Senior Project Manager - Psychiatry

Department:

Medicine | Psychiatry

This role drives the strategy, design, and day-to-day delivery of SOAR at Work, the Department of Psychiatry & Behavioral Health's statewide Workforce Mental Health & Resilience Program. The Senior Program Manager partners with companies across Ohio to build workplace cultures where employees can identify, address, and get help for at-risk mental health, substance use, and safety concerns — combining program design, vendor and stakeholder management, training delivery, and cross-functional leadership and strengthen employee wellbeing and resilience.

The role reports to the Vice Chair of Research in the Department of Psychiatry and Behavioral Health, works closely with statewide industry and state government partners, and includes regular travel and periods of embedding within contracted workplaces to help those organizations meet their workforce mental health goals.

Duties Description:

40%  Program Strategy & Leadership

• Lead the strategic development, design, and continuous improvement of SOAR at Work program offerings, applying benefits and workplace wellness best practices and benchmarking to keep programming competitive and evidence-based.
• Evaluate program performance — what's working, what isn't, and where enhancements or process improvements are needed — and advise Department leadership on the state of the program.
• Track trends in workplace mental health, suicide prevention, and substance abuse prevention, and translate market and industry dynamics into recommendations for programming.
• Plan, direct, assign, and monitor the day-to-day activities and productivity of the program, including any affiliated research projects.

30% Training, Education & Employer Partnerships

• Oversee training and support initiatives for suicide prevention, substance abuse prevention, workplace safety, sleep, and occupational health, equipping managers and employees to recognize and respond to at-risk behaviors.
• Serve as program administrator for training curricula or similar evidence-based programs.
• Plan and deliver leader education, consultations, and support resources to help managers champion mental health and resilience within their teams.
• Own planning and execution of employer-facing events (town halls, workshops, learning sessions), including agenda development, logistics, and impact measurement.
• Partner with statewide businesses and industry and state representatives to integrate wellness and prevention practices into standard business operations, including on-site/embedded work within contracted workplaces.

25% Vendor, Client, Compliance & Data Management

• Manage relationships with contracted vendors, clients and partners, ensuring operational excellence, timely issue resolution, and accuracy of all program communications and materials.
• Oversee program and utilization data, using outcomes analysis to demonstrate impact and drive program decisions.
• Ensure program activities comply with applicable local, state, and national regulations; oversee submission of required regulatory and reporting documentation and serve as liaison to the Principal Investigator and Institutional Review Board (IRB) for any affiliated research components.
• Support vendor/contract and budget management for program initiatives.

5% Provides support related to financial management of assigned program

MINIMUM REQUIRED QUALIFICATIONS
 

• Bachelor's degree in a health, behavioral health, business, or related field required; Master's degree in Social Work, Health Administration, Business Administration, Counseling, Psychology, or Public Health preferred.
• 6+ years of relevant experience in workplace wellness, employee benefits, mental health program management, corporate wellness, or health services/clinical research program administration; 8–12 years preferred.
• Experience working in a corporate or multi-employer workplace setting is highly desirable.
• Proven experience in vendor management, strategic program design, and cross-functional leadership of large-scope initiatives.
• Prior experience with clinical research administration, Good Clinical Practice (GCP), or IRB processes is a plus but not required; working knowledge of medical/behavioral health terminology preferred.
• Clinical research certification (ACRP or SOCRA) is a plus for candidates with a research-administration background.
• Requires successful completion of a background check; qualified candidates may be asked to complete a pre-employment physical, including a drug screen.

Skills: 

• Working knowledge of mental health issues, EAP or other mental health products and programs, suicide prevention protocols, and substance abuse prevention strategies.
• Excellent project management and process-development skills, with the ability to lead complex, large-scope initiatives independently after receiving general direction.
• Exceptional communication, presentation, and stakeholder-engagement skills, with the ability to tailor messaging to varied audiences and handle sensitive, confidential situations with empathy and discretion.
• Strong analytical skills, including the ability to interpret utilization and outcomes data to develop cost-effective, evidence-based recommendations.
• Ability to build and maintain positive, value-driven partnerships with vendors, employers, and statewide organizations.
• High emotional intelligence and empathy, with genuine enthusiasm for workplace mental health and employee wellbeing.
• Comfortable in a fast-paced, evolving environment; able to learn new concepts quickly and manage multiple priorities while staying aligned to overall program strategy.
• Ability to work independently and collaboratively across diverse, cross-functional teams.
• Willingness to travel regularly and periodically embed within partner workplaces across Ohio.

Additional Information:

Skills: 

• Knowledge of mental health issues, suicide prevention protocols, and substance abuse prevention strategies. 

• Exceptional communication, presentation, and interpersonal skills, with the ability to handle sensitive and confidential situations with empathy and discretion. 

• Strong organizational and project management abilities, capable of balancing multiple priorities and meeting deadlines. 

• Proficiency in data analysis and using program outcomes to drive decisions. 
• Ability to work both independently and collaboratively across divers teams.

Location:

Clinical Research and Innovation Facility (0200)

Position Type:

Regular

Scheduled Hours:

40

Shift:

First Shift

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