Product Manager

We've made a lot of progress since opening the doors in 1942, but one thing has never changed - our commitment to serve, heal, lead, educate, and innovate. We believe that every award earned, every record broken and every patient helped is because of the dedicated employees who fill our hallways.

At Ochsner, whether you work with patients every day or support those who do, you are making a difference and that matters. Come make a difference at Ochsner Health and discover your future today!

This job supports a detailed roadmap with defined capabilities for digital and telehealth products. Operates autonomously to own and drive a product feature. Actively participates in and contributes to business planning. Leads product strategy documents for future release and identifies meaningful components of competitive analysis that inform decisions for the product roadmap.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential duties.

This job description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities. Contents are subject to change at the company’s discretion.

Education

Required – Bachelor’s degree in business, technical, or related field.

Preferred – Master’s degree in business, technical, or related field.

Work Experience

Required – 2 years of product manager or other relevant experience. Experience in product lifecycle management or working in software development environment.

Knowledge Skills and Abilities (KSAs)

• Ability to operate autonomously to own and drive a product feature.
• Proficiency in using computers, software, and web-based applications and ability to interpret, analyze, and understand complex data sets.
• Effective verbal and written communication skills and ability to present information clearly and professionally.
• Strong interpersonal skills and ability to influence stakeholders across multiple organizations to further the mission of the product team.
• Strong problem-solving skills and ability to use a creative approach.
• Time management skills and ability to work under tight deadlines.

Job Duties

• Drives feature prioritization and feature definition for digital and telemedicine products.
• Engages with customers and stakeholders through existing channels to capture the voice of the customer and use it for feature design.
• Defines the requirements for the feature, including how to measure, and drives scoping and feature implementation with the software development team.
• Provides effective status updates on the feature to digital and telemedicine leadership.
• Identifies opportunities to improve existing product(s) and propose ideas to leaders on the team.
• Measures the effectiveness of the feature.
• Performs other related duties as assigned.

The above statements describe the general nature and level of work only. They are not an exhaustive list of all required responsibilities, duties, and skills. Other duties may be added, or this description amended at any time.

Remains knowledgeable on current federal, state, and local laws, accreditation standards or regulatory agency requirements that apply to the assigned area of responsibility and ensures compliance with all such laws, regulations, and standards.

This employer maintains and complies with its Compliance & Privacy Program and Standards of Conduct, including the immediate reporting of any known or suspected unethical or questionable behaviors or conduct; patient/employee safety, patient privacy, and/or other compliance-related concerns. The employer is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.

Physical and Environmental Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Light Work - Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly (Constantly: activity or condition exists 2/3 or more of the time) to move objects. Physical demand requirements are in excess of those for Sedentary Work. Even though the weight lifted may be only a negligible amount, a job should be rated Light Work: (1) when it requires walking or standing to a significant degree; or (2) when it requires sitting most of the time but entails pushing an