Role Overview
Numoo HR is hiring a senior-level Social Media Client Servicing Manager. This is a full-time role. Part of Numoo HR's Brand hiring, posted 2 days ago. Full responsibilities, required qualifications, and the apply link are listed in the description below.
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Job Description
- Job Title: Client Servicing Manager (Social Media)
- Experience: 6–7 years+
- CTC: 12–13 LPA
- Location: Mumbai (WFO – Vashi)
- Timings: General Shift
- Background: Digital agency experience mandatory
Key Responsibilities
- Client Relationship Management: Build and maintain strong client relationships, acting as the
- primary point of contact and managing expectations effectively.
- Social Media Management: End-to-end handling of social media platforms (Facebook, Instagram,
- Twitter, LinkedIn, YouTube, etc.), including content planning, campaign strategy, and daily content
- execution tailored to each platform.
- Strategic Planning: Understand client business objectives and translate them into effective digital
- and social media strategies in collaboration with internal teams.
- Project Management: Ensure seamless execution of projects by coordinating with internal teams and
- external stakeholders, delivering on time, within scope and budget.
- Internal Liaising: Work closely with cross-functional teams and department heads to drive output
- quality, timelines, and account growth.
- Feedback & Reporting: Monitor performance, gather client feedback, and present insights through
- structured reports to both clients and internal stakeholders.
- Problem Solving: Proactively identify issues, address client concerns, and implement effective solutions.
- Business Growth: Identify upsell opportunities within existing accounts and support new business pitches.
- Financial Management: Manage account billing, revenue tracking, spends, collections, andcontribute to revenue projections.
- Legal & Compliance: Oversee basic legal documentation related to client engagements, contracts,and approvals.
- Brand Research: Conduct market and competitor research to strengthen strategy and campaign effectiveness.
Required Skills & Qualifications
- Bachelor’s degree in Business, Marketing, Communications, or related field
- Minimum 6+ years of experience in a digital marketing agency
- Strong understanding of digital marketing, social media, and production processes
- Excellent communication, presentation, and stakeholder management skills
- Ability to manage multiple accounts/projects simultaneously
- Strong analytical, strategic thinking, and problem-solving abilities
- High attention to detail and organisational skills
Preferred Skills
- Experience with CRM tools and MS Office (especially Excel)
- Familiarity with analytics tools like Google Analytics
- Hands-on knowledge of Web, Social Media, PPC, SEO, etc.
Work Environment
Fast-paced, dynamic agency setup
Collaborative and team-driven culture
Opportunity for growth and skill development
Willingness to travel for client meetings
Frequently Asked Questions
How do I apply for the Social Media Client Servicing Manager position at Numoo HR?
Use the Apply button above to submit your application directly to Numoo HR. Most applications take less than 5 minutes if your resume and contact details are ready, and you'll be routed to the employer's official application system to finish.
What does a Social Media Client Servicing Manager at Numoo HR earn?
Numoo HR has not disclosed a salary range in this posting. Many employers share specifics later in the interview process; you can also ask during a recruiter screen if compensation transparency is important to you.
When was the Social Media Client Servicing Manager role at Numoo HR posted?
This role was posted on June 6, 2026 (2 days ago). It's still listed as actively hiring; we re-confirm openings against the source system multiple times per day and remove closed roles.
How much experience does the Social Media Client Servicing Manager role at Numoo HR require?
This is a senior-level position. Most senior roles call for 5+ years of directly relevant experience. Numoo HR lists their specific requirements in the description below, so review the must-have qualifications closely before applying.
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