Role Overview
Nextech is hiring a mid-level Healthcare Software Support Representative. This is a full-time remote role, with the team based in Remote. Full responsibilities, required qualifications, and the apply link are listed in the description below.
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Job description
Why join Nextech?
We are a leader in specialty healthcare technology solutions.
We’re committed to hiring and retaining talent, which is why we invest in our employees through competitive pay, a generous bonus structure, great healthcare, a comprehensive wellness program, and many other benefits.
If you are a software engineer, finance or accounting professional, customer support specialist, or a business development expert with a passion for healthcare technology (just to name a few), we want to hear from you.
We are an equal opportunity employer with a commitment to diversity. All individuals, regardless of personal characteristics are encouraged to apply. If you are a candidate in need of assistance or an accommodation in the application process, please contact talent@nextech.com.
This position is open within all states in the United States except for California.
Job Summary
The Product Support Representative is responsible for the support of Nextech software applications, ensuring timely response to and resolution of customer questions and issues in order to maintain customer satisfaction. This representative will provide frontline support for incoming calls, emails, and error reports. The Product Support Representative resolves software issues and questions with known solutions and escalates advanced issues through appropriate channels.
All activities must be in compliance with Equal Employment Opportunity laws, HIPAA, ERISA and other regulations, as appropriate.
In addition to working in accordance with appropriate conduct and behavioral standards, specific responsibilities of this role include:
About Nextech
Frequently Asked Questions
How do I apply for the Healthcare Software Support Representative position at Nextech?
Use the Apply button above to submit your application directly to Nextech. Most applications take less than 5 minutes if your resume and contact details are ready, and you'll be routed to the employer's official application system to finish.
Is the Healthcare Software Support Representative role at Nextech remote?
Yes. This is a remote role. The team is based in Remote, but the position itself does not require relocating to that office.
What does a Healthcare Software Support Representative at Nextech earn?
Nextech has not disclosed a salary range in this posting. Many employers share specifics later in the interview process; you can also ask during a recruiter screen if compensation transparency is important to you.
When was the Healthcare Software Support Representative role at Nextech posted?
This role was posted on June 2, 2026 (39 days ago). It's still listed as actively hiring; we re-confirm openings against the source system multiple times per day and remove closed roles.
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