Come Be Part of a Mission that Matters!

Essential Duties and Responsibilities:

• Comprehensive understanding of function of Instrumentation from internal, OEM and contract manufacturers
• Perform troubleshooting, on-bench diagnosis, and repair of Instrumentation.
• Compiles detailed production and repair paperwork, including quantities produced, scrapped, in-process, etc.
• Ensures quality product is built or repaired and shipped
• Ensures that Neogen CASE system entries for the Instrumentation department repairs are properly updated and Cases are closed in timely manner.
• Receive new product formal training on instrument operation and repairs from Vendor
• Create a repair SOP for new instruments.
• Performs direct work, demonstrating the ability to perform any of the various operations within the group
• Assist in modifying BOMs, work instructions, and ISO documents as necessary
• Assists in maintaining Neogen RA system entries for department
• Ensures that parts inventory is properly maintained in SL
• Other duties as may be assigned by Manager

Skills and Competencies:

Cultural Savvy: Demonstrates and lives One Neogen Pillars of Trust; Openness, Honesty, Respect, Credibility and Service through all actions, behaviors and communication. Consistently embodies Pillars and fosters a culture and environment of trust.  

Can speak clearly and persuasively in both positive and negative situations; listens and gets clarification as required; responds effectively to questions; will be an active participant in meetings.

Written Communication – Writes clearly and informatively; varies writing style to meet needs of readers; presents numerical data effectively.

Ethics – Treats people with dignity and respect; keeps commitments; inspires the trust of others; works with integrity and ethically; upholds organizational values; maintains confidentiality.

Organizational Support – Will follow and support corporate policies, procedures and decisions once made; completes necessary administrative tasks correctly, effectively on time.

Judgment – Displays willingness to make decisions; exhibits sound and accurate judgment; supports and explains reasoning for decisions; including appropriate people in decision-making process; makes timely decisions.

Planning/Organizing – Prioritizes and plans work activities; can utilize time efficiently; develops realistic action plans and does follow up as needed.

Professionalism – Approaches others in a tactful manner; reacts well under pressure/stress; treats others with respect and consideration regardless of status or position; accepts responsibility for own actions.

Safety and Security – Observes safety and security procedures, reports potentially unsafe conditions.

Teamwork – Balances team and individual responsibilities; exhibits objectively and openness to others’ views; gives and welcomes feedback; contributes to building a positive team spirit; puts success of team above own interests.

Motivation – Sets and achieves challenging goals; demonstrates persistence and overcomes obstacles.

Business Acumen – Understands business terminology; business implications of decisions; displays orientation towards profitability; aligns work with strategic goals.  

Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions:

• Technical Skills:  Must be competent with standard electronic test equipment – Oscilloscopes, DVM, signal generators, power supplies.  Must be able to diagnose and repair electronic equipment, connectivity issues and related troubleshooting. Needs good analog and digital troubleshooting skills. 
• Language Skills: Ability to read, interpret and understand documents such as safety rules, operating instructions and procedural documents in English
• Computer Skills:  To perform this job successfully, an individual must have a solid knowledge of computers and OS systems as well as the ability to communicate electronically effectively. Knowledge and experience with Microsoft Office Suite are also required.
• Mathematical Skills: Ability to perform routine mathematical operations including some basic statistical analysis (percentage, averages, etc.). Understanding of metric system and metric to English conversions.

Education and Experience
Minimum HS diploma, Associates degree in computer/electronics. Two to four years of experience in electronic assembly, processes, equipment and troubleshooting required.  Small scale mechanical aptitude required.

Language Skills: Ability to read and interpret documents such as safety rules, work instructions, Standard Operating Procedures and other procedural documents in English.  The person must be able to read computer screens in English.  Ability to write routine reports and correspondence and to speak effectively in front of team members and in front of other general group meetings.

Mathematical Skills: Ability to perform routine, college level mathematical operations, including high level statistical functions.

Computer Skills: To perform this job successfully, an individual must have a solid knowledge of computers and OS systems as well as the ability to effectively communicate electronically.  Knowledge and experience with Microsoft Office Suite and Power Point is also required.  Proficiency in CAD and statistical software programs is preferred.

Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this Job, the employee is regularly required to see, talk or hear. The employee is frequently required to stand; walk and sit. The employee is occasionally required to use hands to finger, handle, or feel; reach with hands and arms; climb or balance and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 25 pounds.

Work Environment
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this Job, the employee is exposed to moving mechanical parts, odors or airborne particles, and potentially hazardous chemicals, utilizing proper personal protective equipment.  The noise level in the work environment is usually moderate to quiet.

WHO IS NEOGEN:

From farm to fork, we offer solutions to enhance the quality, quantity and safety of the global food supply. Our food safety diagnostics are used within farming operations to the production facilities of most of the world’s best-known food companies. Neogen’s solutions are critical to the health and well-being of our customers’ operations – and in turn their consumers. What we do matters!

Neogen’s culture combines stability with a deep believe in providing professional and personal growth. Our Pillars of Trust – the principles which guide our everyday decision—making, include Openness, Honesty, Credibility, Respect, and Service. It’s the belief in these characteristics that provide a consistent, happy and healthy work environment for our employees.