Job Description
Join us to build a more rewarding financial future for
all Canadians
At Neo, we’re on a mission to
build a more rewarding financial future for all Canadians. Life at
a rapidly scaling tech startup isn’t for everyone. It’s complex,
fast-paced, high-pressure, but also incredibly fulfilling. Since
its founding in 2019, Neo has gained incredible traction and is one
of the fastest-growing fintech companies in
Canada.
1 on Deloitte’s Technology Fast 50
for 2023, 2024, and 2025 — the first company ever to achieve a
three-peat at the top! #1 Fastest Growing Company in Canada for
2024 by Globe & Mail Top-ranked mobile apps and credit cards
Team of 500+ people 1M+ customers 10K+ retail
partners
The Role
As the
Chief Marketing Officer (CMO) at Neo Financial, you will be a
pivotal member of the executive leadership team. You will report
directly to the President and be responsible for defining and
executing an aligned and consolidated marketing strategy to drive
brand awareness, user acquisition, and revenue growth. This is a
hands-on, strategic role that requires a leader who is passionate
about combining innovation with marketing
excellence.
What You'll Be
Doing
Build the Marketing Function : Design and
implement a data-driven, high-impact marketing strategy from the
ground up that aligns with Neo’s business drivers and
organizational priorities. Strategic Leadership : Provide executive
oversight and direction for all multi-channel marketing campaigns.
You will set the vision for how to reach target audiences, drive
lead generation, and enhance customer acquisition and retention.
You will also be responsible for building and mentoring a
high-performing leadership team within marketing, fostering a
culture of creativity and excellence. Executive Brand Strategy :
Provide executive oversight of all brand management, focusing on
the strategic direction of the brand. You will ensure the brand's
positioning in the market is clear and that all messaging is
consistent across the organization. As a key leader, you will act
as the primary brand ambassador in the market. Data-Driven
Decisions : Champion a data-driven culture across the marketing
organization. You will be responsible for leveraging customer and
market insights at a strategic level to inform business decisions
and marketing investments, ensuring alignment with company-wide
financial goals and delivering measurable business impact.
Cross-Functional Collaboration : Serve as the primary marketing
liaison on the executive team. You will build deep partnerships
with product, sales, and other senior leaders to ensure marketing
strategy is fully integrated with overall business objectives and
go-to-market plans. Public Relations and Communications : You will
serve as a key spokesperson and cultivate relationships with
top-tier media and industry stakeholders to shape the brand's
narrative and ensure positive coverage.
Who We
Are Looking For
A proven track record of
excelling in a fast-paced, collaborative environment, balancing
multiple priorities with ease. Experience : 15+ years of progressive
experience in a strategic marketing leadership role, with a minimum
of 10 years in a senior leadership position. Experience within the
FinTech or a similar high-growth tech industry is highly desirable.
Education : Bachelor’s degree in business, marketing, or a related
field; an MBA or advanced degree is a plus. Strategic &
Analytical Skills : You have strong diagnostic skills and a
data-driven mindset, with the ability to translate market insights
into actionable strategies and a tangible business impact.
Leadership & Influence : You are an exceptional leader with the
ability to inspire, motivate, and manage a team to achieve
ambitious goals. You have a proven ability to build trust and
influence leaders and teams across the organization. Adaptability :
You demonstrate flexibility, adaptability, and resilience in a
dynamic work environment where priorities can shift
rapidly.
What Will Help You
Succeed
A deep understanding of the Canadian
market and its unique financial services landscape. Expertise in
key marketing areas such as digital marketing, performance
marketing, content, SEO / SEM, and social media. A results-oriented
professional who takes ownership, prioritizes effectively, and
delivers measurable business impact. A passion for building and
scaling a company that is combining innovation, growth, and
excellence.
Total Rewards
Overview
As Neo continues to grow, we’re
committed to offering a competitive, market-leading rewards program
that reflects the impact our team members make. In addition to
salary, our program includes both short and long-term incentives,
empowering employees to share directly in our momentum today and in
the meaningful value we create for years to
come.
Salary : We provide a strong base salary
aligned with market ranges, along with the flexibility to tailor
your mix of cash and equity to match your longer term goals. Final
compensation is based on your skills, experience, and scope. For
exceptional talent, we’re prepared to go above and beyond. Equity
Ownership : At Neo, you don’t just work here, you own a piece of
what we’re building. As a full-time team member, you share directly
in the upside of one of Canada’s fastest-growing companies. When we
win, you win — with real ownership and meaningful long-term
wealth-building potential tied to our success. Short Term Incentive
Plans (STIP) : Our performance-based bonus program is tied directly
to company KPIs. When we execute and deliver results, you’re
rewarded with payouts that scale based on both company performance
and your individual impact.
What does life as
an Owner at Neo Include?
You will redefine the
financial landscape with top talent in Canada to help everyday
Canadians win, and grow quickly while doing
Ownership structure that enables you to
share in our path to victory
Earn BIG with our
short term incentive plans
STIP)
Collaborating with the brightest minds
to build something meaningful, united by a shared commitment to
innovation, curiosity, and excellence
Flexible health benefits & life
insurance
21 Days PTO + stat holidays, and
personal leave
Health & personal spending
accounts
A wide variety of discounts through
our partner network
Access to early use of
products and discounts on fixed-term Neo
mortgages
Parental top-up & equity vesting
during long term leave
Neo night
events
Company wide huddles, and
education
Working At
The people who thrive at Neo are
resourceful, growth-oriented, and driven to win. We hold ourselves
to high standards because we’re on a mission that matters : to build
a more rewarding financial future for all Canadians. As individuals
and as a team, we constantly challenge ourselves and each other to
raise the bar and deliver exceptional experiences for our
customers. Our commitment to customer success drives everything we
do, from building world-class products to providing exceptional
support at every step of their journey. If this resonates with you,
keep reading.
We trust, respect, and support
each other. This means honest conversations, constructive input,
and empowering each other to move fast and think big. You’ll be
surrounded by people who push you to be your best. We primarily
collaborate in person across our Calgary, Winnipeg, and Toronto
offices, where ideas move quickly and teams build momentum
together. As we continue to scale and evolve, we’re looking for
builders, innovators, and problem solvers who thrive on
challenge–people who would rather blaze a trail through uncertainty
than follow a well-paved path.
All team
members have a stake in Neo’s success and earn meaningful equity
through stock options. This ownership mindset is at the heart of
everything we do — when Neo grows, we all grow. If you’ve heard
that Neo employees work hard, it’s true. We hold ourselves
accountable for delivering on our commitments to our customers,
partners, and each other. Working at Neo means taking ownership of
your work and driving results, knowing that your contributions
directly impact the company’s success.
Apply
With Us
We believe in equal opportunity and
are committed to creating an inclusive climate where everyone can
thrive. Customers trust us with their finances, so successful
candidates for this position will be required to undergo a security
screening, including a criminal records check and a credit
check.
By continuing with your application,
you agree to the Candidate Privacy Notice, which guides how we
process your personal information for the purpose of your
application.
Neo Financial leverages
artificial intelligence (AI) to reinforce our candidate evaluation
process, including the initial assessment of applications and
- screening of candidates. These tools support our recruitment team;
however, all final hiring decisions are made by humans and are not
based exclusively on automated processing. If you require further
information regarding our data processing practices, please contact
We are hiring for an open, vacant
position.
J-18808-Ljbffr
About Neo Financial
Neo Financial
neofinancial.com
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