Senior Support Engineer - EU

Remote - EuropeRemotePosted 4 days ago

Role Overview

Nebius is hiring a Senior Support Engineer - EU. This is a full-time remote role, with the team based in Europe. Part of Nebius's Fullstack hiring, posted 4 days ago. Full responsibilities, required qualifications, and the apply link are listed in the description below.

Salary Context

Salary is not disclosed in this posting. Market median for Senior-level Fullstack roles is $149k-$196k (based on 94 comparable listings). Many employers share specifics during the interview process or after an initial screen.

Resume Keywords to Include

Make sure these keywords appear in your resume to improve ATS scoring

PythonGoRBashAWSGCPAzureKubernetes

Job description

About Nebius:

Nebius is leading a new era in cloud infrastructure for the global AI economy. We are building a full-stack AI cloud platform that supports developers and enterprises from data and model training through to production deployment, without the cost and complexity of building large in-house AI/ML infrastructure.

Built by engineers, for engineers. From large-scale GPU orchestration to inference optimization, we own the hard problems across compute, storage, networking and applied AI.

Listed on Nasdaq (NBIS) and headquartered in Amsterdam, we have a global footprint with R&D hubs across Europe, the UK, North America and Israel. Our team of 1,500+ includes hundreds of engineers with deep expertise across hardware, software and AI R&D.

The role

We're looking for a senior support engineer who can handle difficult technical issues in modern cloud environments. This is not a traditional support role. The work is hands-on and technical: debugging Linux and Kubernetes issues, investigating problems in cloud infrastructure, and helping customers running AI workloads, distributed systems, and GPU-based environments. You'll work closely with engineering on production issues, help improve internal tools and troubleshooting workflows, and act as an escalation point when problems are unclear or high impact.

The role includes weekend rotation and incident response.

What you'll do

- Investigate and resolve complex technical issues in customer environments

- Troubleshoot across Linux, Kubernetes, cloud infrastructure, networking, storage, and GPU-related workloads

- Support customers running containerized systems, inference workloads, training jobs, or other distributed platforms

- Act as a senior escalation point for production incidents

- Reproduce issues, narrow down root causes, and work with engineering on long-term fixes

- Build or improve internal scripts, troubleshooting tools, and operational documentation

- Help make support more scalable through better automation, observability, and process improvements

- Communicate clearly with customers during active investigations and incidents

- Take part in weekend coverage and urgent issue response

What we're looking for

- Strong Linux troubleshooting skills

- Strong Kubernetes and container experience

- Solid understanding of cloud infrastructure in AWS, GCP, Azure, OpenStack, or similar environments

- Good networking fundamentals

- Ability to write scripts or small tools in Python, Bash, Go, or similar

- Experience working on production issues that require structured debugging and cross-team collaboration

- Ability to work independently and stay effective when the path to resolution is not obvious

- Clear written communication, especially when explaining technical issues to customers and internal teams

Especially valuable

- Experience with GPU-based infrastructure

- Familiarity with AI/ML or LLM-related workloads

- Understanding of inference and training pipelines

- Experience improving observability, tooling, or operational workflows

- History of building useful internal tools or automating repetitive work

- Personal or open-source projects that show real technical depth

A strong candidate for this role usually

- enjoys debugging messy infrastructure problems

- takes ownership without waiting to be told exactly what to do

- thinks beyond the immediate ticket

- works well with engineering

- looks for ways to reduce repeated operational pain, not just close cases

Benefits & Perks:

Competitive compensation
Career growth and learning opportunities
Flexibility and ownership
Collaborative and innovative culture
Opportunity to work on impactful AI projects
International environment and talented teams

What's it like to work at Nebius:

Fast moving - Bold thinking - Constant growth - Meaningful impact - Trust and real ownership - Opportunity to shape the future of AI

Equal Opportunity Statement:

Nebius is an equal opportunity employer. We are committed to fostering an inclusive and diverse workplace and to providing equal employment opportunities in all aspects of employment. We do not discriminate on the basis of race, color, religion, sex (including pregnancy), national origin, ancestry, age, disability, genetic information, marital status, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by applicable law.

Applicants must be authorized to work in the country in which they apply and will be required to provide proof of employment eligibility as a condition of hire.

If you need accommodations during the application process, please let us know.

About Nebius

Nebius

nebius.com

FullstackHires remote

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Frequently Asked Questions

How do I apply for the Senior Support Engineer - EU position at Nebius?

Use the Apply button above to submit your application directly to Nebius. Most applications take less than 5 minutes if your resume and contact details are ready, and you'll be routed to the employer's official application system to finish.

Is the Senior Support Engineer - EU role at Nebius remote?

Yes. This is a remote role. The team is based in Europe, but the position itself does not require relocating to that office.

What does a Senior Support Engineer - EU at Nebius earn?

Nebius has not disclosed a salary range in this posting. Many employers share specifics later in the interview process; you can also ask during a recruiter screen if compensation transparency is important to you.

When was the Senior Support Engineer - EU role at Nebius posted?

This role was posted on July 17, 2026 (4 days ago). It's still listed as actively hiring; we re-confirm openings against the source system multiple times per day and remove closed roles.

How much experience does the Senior Support Engineer - EU role at Nebius require?

This is a senior-level position. Most senior roles call for 5+ years of directly relevant experience. Nebius lists their specific requirements in the description below, so review the must-have qualifications closely before applying.

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