FT Closing Customer Service Representative
National Fitness PartnersRole Overview
National Fitness Partners is hiring a mid-level FT Closing Customer Service Representative. This is a full-time role in Ocean City. posted yesterday. Full responsibilities, required qualifications, and the apply link are listed in the description below.
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Job description
Full - Time: Starting at $15 per hour.
Schedule
Monday 3:15pm-11:15pm
Tuesday 3:15pm-11:15pm
Wednesday 3:15pm-11:15pm
Thursday 3:15pm-11:15pm
Friday 1:15pm-9:15pm
Hourly increases at 180 days, 1 year and every 6 months, after the first year, based on anniversary date.
At National Fitness Partners, we don’t just work in fitness— we TRANSFORM LIVES through affordable fitness. As the largest Planet Fitness franchise, we serve over one million members across 200+ clubs nationwide, creating a Judgement Free fitness experience.
- We Are Accountable – Self-starters who pursue excellence.
- We Are Driven – Problem solvers who deliver results.
- We Are Passionate – Positive energy with a real desire to help others.
- We Are Ambitious – Always learning and growing toward success.
We believe in the power of our people to make a difference. If you’re looking for a career where your passion meets purpose, we want YOU on our team!
Customer Service Representative Benefits
- Growth Opportunities over 90% of our management team started as an entry level team member!
- Competitive pay and schedule hourly increases at 180 days, 1 year and every 6 months, after the first year, based on anniversary date.
- Shift-differential pay for select shifts
- PTO for all employees
- 401K Retirement Fund (Employer match up to 4%!)
- Health Insurance Options including Health, Dental, Vision, family life insurance, and more
- Basic Life Insurance & Short-Term Disability I00% Company Paid!
- Employee Assistance Program
- Free employee Black Card Membership
Customer Service Representative Responsibilities
Responsible for providing a superior level of customer service to Planet Fitness members, prospective members and guests, ensuring an exceptional Judgement Free member experience.
- Answer phones in a friendly manner using information script
- Greet members, sign up and tour new members, and log amenities.
- Respond to member questions and concerns in a timely and professional manner
- Process beverage or merchandise purchases through the point of sale system
- Promote our unique fitness instruction classes (PE@PF) to our active members and our new members
- Provide a clean, sanitized and safe club environment.
About National Fitness Partners
National Fitness Partners
2 other open roles at National Fitness Partners on TryApplyNow.
Frequently Asked Questions
How do I apply for the FT Closing Customer Service Representative position at National Fitness Partners?
Use the Apply button above to submit your application directly to National Fitness Partners. Most applications take less than 5 minutes if your resume and contact details are ready, and you'll be routed to the employer's official application system to finish.
Where is the FT Closing Customer Service Representative position at National Fitness Partners located?
This position is based in Ocean City. National Fitness Partners has not indicated remote or hybrid options for this role, so candidates should plan for on-site work.
What does a FT Closing Customer Service Representative at National Fitness Partners earn?
National Fitness Partners has not disclosed a salary range in this posting. Many employers share specifics later in the interview process; you can also ask during a recruiter screen if compensation transparency is important to you.
When was the FT Closing Customer Service Representative role at National Fitness Partners posted?
This role was posted on July 9, 2026 (yesterday). It's still listed as actively hiring; we re-confirm openings against the source system multiple times per day and remove closed roles.
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