Strategic Account Manager

Location: The territory for this role is the Mid-Atlantic Region which includes Eastern and Central Pennsylvania, Delaware, Maryland, Virginia and Washington DC.

We are hiring a Women’s Health Strategic Account Manager (SAM) to join Natera! The Strategic Account Manager works with the local women’s health sales team to develop and execute strategies to increase Natera testing in IDNs, large hospital systems and Academic Medical Centers. This role involves internal collaboration, leading without authority, and forming relationships with key senior level influencers within health systems. 

PRIMARY RESPONSIBILITIES:

• Educate and recruit Strategic Accounts and Lab Partners to utilize Natera’s women’s health portfolio of tests.
• Become a subject matter expert in Natera’s technology and service offerings, effectively representing the company to key stakeholders including KOL physicians, Medical Directors, Hospital Administrators, Lab Directors, and Senior Management of Partner Labs.
• Develop relationships within OBGYN residency and MFM fellowship programs through various educational opportunities.
• Collaborate with both internal and external stakeholders in order to implement EMR and UX tools that will drive growth of Natera’s women’s health products.
• Develop and implement business plans that align with sales goals and resource availability, coordinating regional strategies and tactics with Regional Directors.
• Collaborate with the Natera Clinical Field Specialist (CFS) team to maximize business opportunities and partnerships.
• Formulate and execute strategies based on field input, market assessments, and industry trends, consistently applying "Best Practices".
• Work with internal and external key stakeholders to ensure blood access for Natera’s portfolio of tests.
• Establish and maintain positive working relationships with all key customer segments, both internal and external.
• Maintain current status on all Natera training requirements.
• Required travel: 50-60%

QUALIFICATIONS:

• Bachelor’s degree or equivalent; MBA preferred.
• Minimum of 3 years of physician sales experience in the diagnostic laboratory industry, preferably within a genetics laboratory.
• At least 3 years of successful strategic sales or consulting experience in the diagnostic laboratory field.
• Demonstrated success in developing new markets, launching new products, and rapidly increasing revenue.
• Award-winning management or consulting track record.
• Market knowledge and experience in reproductive health is preferred.
• Strong time management skills.
• Effective coaching skills and openness to receiving coaching.
• Team-oriented with excellent initiative and self-motivation.
• Ability to navigate complex situations, both internally and externally.

KNOWLEDGE, SKILLS, AND ABILITIES:

• Proven leadership with the ability to think strategically and execute tactically.
• Sense of urgency and focus on driving exceptional revenue growth.
• Capability to develop and execute strategic business plans.
• Confidence in achieving record-breaking growth.
• Expertise in creating and implementing successful sales strategies.
• Strong desire to play a critical role in the organization’s success.

The total on-target earnings (OTE) package includes a competitive base salary along with uncapped quarterly commissions. Beyond OTE, the compensation also features a car allowance and Restricted Stock Units (RSUs).