Information Technology Support Specialist

🚀 Hiring: Technical Support Specialist (Contract Opportunity)

📍 Location: Lexington, NC 27295

🕒 Duration: 3-Month Contract with possible extension

⏰ Schedule: Monday – Friday

• 3 days: 8:00 AM – 5:00 PM
• 2 days: 10:00 AM – 7:00 PM

🔎 About the Role:

We are seeking a Client Support Specialist to provide technical assistance and ensure smooth IT operations for end users. This role involves troubleshooting, system support, and resolving technical issues in a fast-paced environment.

💼 Key Responsibilities:

• Identify, manage, escalate, and resolve technical issues
• Install and configure software, print drivers, and utilities
• Troubleshoot software, hardware, and networking issues
• Provide technical support to clients and diagnose desktop/laptop issues
• Monitor systems, identify problems, and implement corrective actions

✅ Requirements:

• 3–5 years of relevant work experience (or equivalent combination of education & experience)
• 3–5 years of customer service experience
• Strong communication and problem-solving skills
• Ability to work in a team-oriented environment with a flexible schedule

⭐ Preferred Qualifications:

• Experience troubleshooting desktops, printers, and laptops
• Strong knowledge of MS Office and end-user support
• Prior technical support experience is a plus

📩 Interested?

Apply now or reach out directly to learn more!