People Operations

WHY MINTLIFY?

We're on a mission to empower builders.

• Massive reach: Our docs platform serves 100 million+ developers every year and powers documentation for 20,000+ companies, including Anthropic, Microsoft, PayPal, Spotify, Coinbase, X, and over 20% of the last YC batch.
• Small team, huge impact: We recently passed 65 employees and raised a $45 million Series B led by A16Z and Salesforce Ventures. Each new hire has a huge impact on shaping the company's trajectory.
• Culture of slope over y-intercept https://mattrickard.com/hire-slope-not-intercept: We value learning velocity, grit, and unapologetically unique personalities.

We grew in value faster than headcount and we’re looking to align the two quickly.

WHAT YOU’LL WORK ON HERE

• Owning the employee experience from onboarding through offboarding, ensuring every team member feels supported, connected, and set up for success.
• Building a structured onboarding program with regular touchpoints for both new hires and managers throughout the first week, first month, and first 90 days.
• Creating a retention-focused operating rhythm across the company, proactively identifying opportunities to improve employee experience before issues arise.
• Serving as the DRI for many of our core people operations workflows, including payroll support, benefits administration, reimbursements, leave tracking, policy management, equity administration, and employee records.
• Partnering directly with leadership to improve people processes, support employees through key moments, and help the company scale thoughtfully.
• Playing a meaningful role in our expansion to additional offices, supporting international colleagues, and figuring out immigration policies
• Driving follow-through on employee feedback, and planning offsites, team outings, and other initiatives that strengthen culture.
• Building systems before we need them, creating the right amount of structure without introducing unnecessary process.
• Using modern tooling and AI to automate repetitive work and spend more time on high-impact employee interactions.
• Embodying our culture throughout every interaction you have, whether with employees, candidates, vendors, or other stakeholders.

WHAT YOU BRING TO THE TABLE

• 2-5+ years of experience in People Operations or another highly operational role at a fast-growing company.
• You genuinely care about people and are motivated by helping others do their best work.
• You are highly organized, detail-oriented, and exceptionally reliable. When you own something, people stop worrying about it.
• You balance empathy with operational rigor and can handle sensitive situations with sound judgment and discretion.
• You have a strong bias toward action and enjoy turning ambiguity into clear, repeatable systems.
• No task feels beneath you.
• You thrive as a generalist and are excited to work across a wide range of responsibilities as the company grows. You're open to helping our talent team as well as required.
• You know how to leverage AI tools and automation to eliminate repetitive operational work.

BONUS POINTS

• You've helped build or scale People Operations at a Seed through Series C company.
• You have experience supporting international employees and globally distributed teams.
• You have hands-on experience with payroll, benefits, equity administration, or HR systems.
• You've planned company offsites and large-scale employee events.

WHY YOU SHOULD JOIN OUR TALENT & PEOPLE TEAM

This is a rare seat to join a startup fresh off a Series B.

Talent isn't a talking point for us - it's the single most critical thing to protect as we scale.

You'll work directly with our founders and hiring managers, and will have the opportunity to work closely with our Talent team as well.

COMPANY BENEFITS:

• Competitive compensation and equity
• 20 days paid time off every year
• 401k or RRSP
• $420/month wellness stipend
• 100% coverage for Health, dental, vision (within the US)
• Free Ubers to and from the Mintlify office
• Free lunch and dinners while working at the Mintlify office
• Annual team offsite (previously went to Alaska, Hawaii)