Architecture - User Experience; UX Designer - Expert

Position: Architecture - User Experience (UX) Designer - Expert Job Description:This role sits within the Global Cyber Security – AI Transformation team and plays a critical role at the very start of the product lifecycle.The designer will help define experiences for AI-driven and LLM-powered internal security products, often starting from a blank slate with little to no existing UX artifacts.Operating in a factory-style delivery model, this position requires a strong product mindset, comfort with ambiguity, and the ability to translate loosely defined business problems into clear, usable design solutions.Roles & Responsibilities:Partner with Product to understand complex business and security problems at early concept stagesCreate end-to-end UX/UI concepts for AI-driven and LLM-powered applicationsDefine user flows, interaction patterns, and UI frameworks from scratchDesign experiences without pre-existing personas, journeys, or artifactsCollaborate with AI Engineers to support LLM proof-of-conceptsWork closely with Application Development teams to productionize designsCommunicate design rationale clearly to technical and non-technical stakeholdersAdvocate for user-centered, business-driven design decisions throughout the lifecycleMust Have:Strong UX and UI design experience (both equally important)Advanced Figma proficiency, including:High-fidelity design executionComponent-based and design-system thinkingExcellent communication and stakeholder management skillsProven ability to work with:Poorly defined or ambiguous requirementsMultiple domains and user personasStrong portfolio demonstrating design thinking and problem-solving, not just visual outputAwareness of modern UX patterns, especially:Chat-based interfacesConversational UXAI-driven product experiences (conceptual understanding minimum)Nice to Have:Technical writing exposure, including: UI copy and labeling Design or product documentation API documentation familiarity (bonus)Experience with: AI / LLM-powered products Chatbots and conversational dashboards Data visualization conceptsInterest in frontend development (optional / unicorn skill, not mandatory)EEC: Mindlance is an equal-opportunity employer. We are committed to inclusive, equitable, barrier-free recruitment and selection processes, and a work environment in accordance with the Accessibility for Ontarians with Disabilities Act (AODA). We will be happy to work with applicants requesting accommodation at any stage of the hiring process.