Live Chat Operator(Entry-Level)
Mike Klauck Construction Company Inc.Role Overview
Mike Klauck Construction Company Inc. is hiring a Live Chat Operator(Entry-Level). This is a full-time role in Springville. posted 3 weeks ago. The posted range is $42k to $81k. Full responsibilities, required qualifications, and the apply link are listed in the description below.
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Job description
Job Summary
The Live Chat Operator provides real-time customer support via website chat, messaging apps, or social media. This entry-level role focuses on answering questions, resolving basic issues, and guiding customers through products or services using written communication.
Key Responsibilities
- Respond to customer inquiries via live chat in a timely and professional manner
- Provide accurate information about products, services, orders, or accounts
- Assist with basic troubleshooting and issue resolution
- Escalate complex issues to senior support or specialized departments
- Maintain a friendly, helpful, and professional tone in all conversations
- Document chat interactions and update customer records when needed
- Follow company scripts, guidelines, and knowledge base articles
- Meet performance metrics such as response time and customer satisfaction
Requirements
- High school diploma or equivalent (college preferred but not always required)
- Strong written communication skills (grammar, spelling, clarity)
- Basic computer skills and ability to type quickly and accurately
- Ability to multitask and handle multiple chat conversations
- Customer-focused attitude and patience
- Willingness to learn company systems and procedures
- Reliable internet connection (for remote roles)
Preferred Skills
- Previous customer service or call center experience
- Familiarity with CRM tools or live chat software (Zendesk, Intercom, etc.)
- Fast typing speed (40–60+ WPM)
- Problem-solving and conflict resolution skills
About Mike Klauck Construction Company Inc.
Mike Klauck Construction Company Inc.
Frequently Asked Questions
How do I apply for the Live Chat Operator(Entry-Level) position at Mike Klauck Construction Company Inc.?
Use the Apply button above to submit your application directly to Mike Klauck Construction Company Inc.. Most applications take less than 5 minutes if your resume and contact details are ready, and you'll be routed to the employer's official application system to finish.
Where is the Live Chat Operator(Entry-Level) position at Mike Klauck Construction Company Inc. located?
This position is based in Springville. Mike Klauck Construction Company Inc. has not indicated remote or hybrid options for this role, so candidates should plan for on-site work.
How much does the Live Chat Operator(Entry-Level) role at Mike Klauck Construction Company Inc. pay?
Mike Klauck Construction Company Inc. has posted a compensation range of $42k to $81k for this position. Final offers typically vary based on candidate experience, location, and internal salary bands.
When was the Live Chat Operator(Entry-Level) role at Mike Klauck Construction Company Inc. posted?
This role was posted on June 23, 2026 (26 days ago). It's still listed as actively hiring; we re-confirm openings against the source system multiple times per day and remove closed roles.
Is the Live Chat Operator(Entry-Level) role at Mike Klauck Construction Company Inc. entry-level?
Yes. This is an entry-level position. Strong candidates typically have 0-2 years of relevant work experience, internships, or significant project work. Read the full description for any specific qualification requirements Mike Klauck Construction Company Inc. has listed.
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