Role Overview
Microland is hiring a mid-level Digital Network - Administrator (NW1). This is a full-time role in Telangana. Full responsibilities, required qualifications, and the apply link are listed in the description below.
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Job Description
Job Description
:
Education Qualification :
B.Sc
Skills
Primary -> Technology | Cisco R and S Network Administrator - Level 2 Support | 2 - Knowledgeable
Primary -> Technology | DNS, DHCP,IPAM Administrator - Level 2 Support | 2 - Knowledgeable
Certification :
Technology | Basic Level Certification - CCNA / CCNA / ACSA / JNCIA-Junos / VM Certified Technical Associate / ACSA / ECMS1
Delivery Skills:
1. Technology Management:
Responsible for overall network technology management for the business. Responsible for planning and execution of new technology roll outs, scope expansion and readiness of team from technology standpoint. Manage SOPs, Knowledge documents, KB articles. Implement technical methodology improvement from past failures and learnings.
2. Restoration and Resolution:
Identify the network issue based on troubleshooting and decide on the actions required to be implemented for resolving the issue. Refer to required KEDB or Knowledge bases for known issues/repetitive issues and resolution steps. Implement the resolution steps, execute, validate and update ticket with steps taken and outcome.
3. Triage:
Once the resolution steps are completed if the issue is still not resolved or if it s an unknown issue and standard troubleshooting methods did not resolve the issue, escalate the ticket to L3 Network SME and support the troubleshooting process, if there is a bridge, continue on the bridge along with the SME. This support includes coordination with 3rd party network vendor technicians.
4. Process Compliance:
- Gather information from vendor, customer, analysis from the troubleshooting/investigation, resolution steps implemented etc. and update the tickets regularly, as per the defined process.
- Prepare a detailed report on the plan of action for the existing tickets for the next shift andengineer (Shift Handover Report).
- Followthrough and execute the various Escalation Matrix (Vendor , Internal and Customer defined).
- Ensure tickets are closed post user/customer communication.
- Constantly track tickets for SLA adherence and escalate on deviations as defined in the process.
5. Value Proposition:
Understand the existing environment and propose any opportunity of improvement. Look at nagging issues in the environment and come out with Get Around solutions by working with vendors and industry experts
Location
:
IND-TG-Hyderabad-CL
Created On
:
17-Mar-2026
Frequently Asked Questions
How do I apply for the Digital Network - Administrator (NW1) position at Microland?
Use the Apply button above to submit your application directly to Microland. Most applications take less than 5 minutes if your resume and contact details are ready, and you'll be routed to the employer's official application system to finish.
Where is the Digital Network - Administrator (NW1) position at Microland located?
This position is based in Telangana. Microland has not indicated remote or hybrid options for this role, so candidates should plan for on-site work.
What does a Digital Network - Administrator (NW1) at Microland earn?
Microland has not disclosed a salary range in this posting. Many employers share specifics later in the interview process; you can also ask during a recruiter screen if compensation transparency is important to you.
When was the Digital Network - Administrator (NW1) role at Microland posted?
This role was posted on March 18, 2026 (89 days ago). It's still listed as actively hiring; we re-confirm openings against the source system multiple times per day and remove closed roles.
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