Charter Services Coordinator - Borgata

Atlantic City, New Jersey

The SHOW comes alive at MGM Resorts International

Have you ever wondered what it would be like to work in a place full of excitement, diversity, and entertainment? Are you enthusiastic about being a team player in one of the most fascinating industries in the world? At MGM Resorts, we seek individuals like YOU to create unique and show-stopping experiences for our guests.

THE JOB:

It is the is the primary responsibility of the MGM Air Coordinator to assist with flight/hotel reservations. Complete a variety of flight operational tasks and collaborate with other departments/properties to achieve the highest level of service for MGM Air guests.

THE DAY-TO-DAY:

• Process and confirm reservation submissions from outside rep and branch sources for flights, hotel, and special requests.

• Complete tour rooming lists, flight seating, and manifests using Excel. Prepare welcome packets and greet arriving and departing groups in the bus lobby. Update MGMAir hotline, as needed.

• Work closely with internal departments such as Front Desk, Group Desk, Front Service, VIP, Player Development, and Customer Care and external partners such as ground handling services, ground transportations services, and airline.

• Assist external and internal guests with all requested information and resolve any guest issues, including damage/lost luggage, service recovery, flight issues, etc. using programs such as Patron, Opera, VIPR, Microsoft Office (most notably Excel), and MGM Flight Manager.

THE IDEAL CANDIDATE:

• High School Diploma, GED or equivalent Required

• 3+ Years of Prior Relevant Experience

  Directly related experience or equivalent education Required

• 1+ Years of Prior Relevant Experience Casino experience Preferred

THE PERKS & BENEFITS:

• Healthcare, financial and time off benefits

• Wellness incentive programs to help you stay healthy physically and mentally

• Access to company hotel, food and beverage, retail, and entertainment discounts as well as discounts with company partners on things like travel, electronics, online shopping, and more.

• Free meals in our employee dining room

• Professional and personal development through programs and networking opportunities as well as volunteer opportunities in the community

VIEW JOB DESCRIPTION:

https://mgmresorts.marketpayjobs.com/ShowJob.aspx?EntityID=2&jobcode=10569-8ob Viewer

Pay Rate:

The rate for this role is:

$19.00

 

This rate represents a good faith estimate of the wage rate that MGM reasonably expects to pay for the position upon hire.

 

Pay will not be below any applicable minimum wage.

Should overtime be worked, employees are paid overtime pay in accordance with state requirements.
 

Employees in this position are eligible to participate in medical, dental, vision, life insurance, 401(k) plans, and time off plans. Specific program offerings vary by eligibility factors such as geographic location, employment status, and union membership.

Are you ready to JOIN THE SHOW? Apply today!