Strategy & Operations Associate

ABOUT MERCOR

Mercor's mission is to organize human intelligence to power the AI economy. We partner with leading AI labs and enterprises to provide the human intelligence essential to AI development. Our vast talent network trains frontier AI models in the same way teachers teach students: by sharing knowledge, experience, and context that can't be captured in code alone. Today, more than 30,000 experts in our network collectively earn over $3 million a day.

Mercor is creating a new category of work where expertise powers AI advancement. Achieving this requires an ambitious, fast-paced and deeply committed team. You’ll work alongside researchers, operators, and AI companies at the forefront of shaping the systems that are redefining society. Mercor is a profitable Series C company valued at $10 billion. We work in-person five days a week in our San Francisco, NYC, or London offices.

ABOUT THE ROLE

We're looking for a Strategy & Operations Associate to help move high-priority initiatives forward across the business. You'll partner cross-functionally with leadership, operations, and product teams to turn ambiguous problems into structured plans, and structured plans into results. This role suits someone who enjoys fast-moving environments, moves fluidly between strategic thinking and hands-on execution, and wants broad exposure to how the business runs. You'll start close to our central expert programs and grow into a widening set of initiatives as the Strategic Operations team develops.

We're an early-stage startup that operates with energy and commitment. That means occasionally being responsive on weekends and consistently caring about the quality of our work. The upside – performance incentives, career growth, and meaningful equity – reflects that.

WHAT YOU'LL OWN

STRATEGY

• Guide high-impact strategic initiatives and special projects end to end, from problem framing and analysis through execution and measurable impact
• Build the models and analyses behind key decisions and translate them into clear recommendations
• Bring structure to ambiguous, open-ended problems, shaping them into prioritized workstreams with clear goals, owners, and success metrics
• Partner with leadership to shape strategy and create executive-ready materials that support decisions

OPERATIONS

• Support execution of cross-functional programs, collaborating across teams to remove blockers and deliver outcomes
• Design and implement operating models, processes, and systems that help the business scale efficiently
• Define the KPIs and build the dashboards and reporting that track performance and surface risks early
• Guide a roadmap of operational improvements, keeping multiple workstreams on track and stakeholders aligned

WHAT WE'RE LOOKING FOR

• 1-3 years of experience in strategy, business operations, or a hypergrowth startup
• Strong analytical toolkit – comfortable modeling, working with data, and turning analysis into decisions
• Excellent communication and stakeholder collaboration
• Enjoys ambiguity, brings structure to complex problems, and sees them through to outcomes with a strong sense of ownership

COMPENSATION

• Base cash compensation $100-$140k, depending on experience
• Bi-annual performance bonus
• Generous equity grant vested over 4 years
• $7.5K relocation bonus (if moving to the Bay Area)
• $10K proximity bonus (if you live within 0.5 miles of our office)
• $1.5K monthly meal stipend
• Free Equinox membership
• $200 monthly laundry reimbursement
• $200 monthly personal wellness reimbursement
• Health, Dental, and Vision insurance
• 401(k) with company match