Senior Operation Manager

McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here, we focus on the health, happiness, and well-being of you and those we serve – we care.

What you do at McKesson matters. We foster a culture where you can grow, make an impact, and are empowered to bring new ideas. Together, we thrive as we shape the future of health for patients, our communities, and our people. If you want to be part of tomorrow’s health today, we want to hear from you.

About the Role (Job Summary)

We are seeking an experienced Senior Operations Manager – Outbound to lead large‑scale distribution center operations during evening and overnight shifts. In this role, you will be responsible for driving outbound performance, service excellence, cost efficiency, and team engagement in a high‑volume, automated warehouse environment. You will lead managers and frontline supervisors to ensure safe, accurate, and on‑time order fulfillment while supporting continuous improvement initiatives aligned to business objectives.

This role is ideal for leaders with deep distribution or warehouse operations experience who thrive in fast‑paced, 24/7 environments and enjoy building high‑performing teams.

What You’ll Do (Responsibilities)

• Lead outbound operations across multiple shifts in a high‑volume distribution center, with accountability for service levels, productivity, quality, and safety

• Manage, coach, and develop managers, supervisors, and frontline teams to achieve operational and engagement goals

• Drive performance against key operational metrics, including throughput, labor efficiency, cost, and customer service

• Partner with cross‑functional teams (transportation, inventory, engineering, safety, HR) to ensure seamless execution

• Lead continuous improvement initiatives focused on process optimization, automation effectiveness, and waste reduction

• Analyze operational and financial data to identify trends, risks, and opportunities for improvement

• Foster a safety‑first, inclusive, and accountable culture aligned with company values

• Support workforce planning, staffing strategies, and succession development

• Ensure compliance with safety, regulatory, and company policies in a 24/7 distribution environment

Basic Requirements

• Typically requires 9+ years of professional experience, including 1+ year(s) of supervisory and/or management experience

Critical Skills / Experience

• Typically requires 9+ years of professional experience, including 1+ year(s) of supervisory and/or management experience

• Bachelor’s degree or equivalent combination of education and experience

• Experience leading outbound or warehouse operations in a high‑volume distribution center

• Proven success managing large, multi‑shift teams (200+ employees preferred)

• Experience with automated warehouse systems, Labor Management Systems (LMS), and Warehouse Management Systems (WMS)

• Strong working knowledge of operational KPIs, Lean, Six Sigma, or continuous improvement methodologies

• Financial and data analysis skills, including labor forecasting and cost management

• Demonstrated ability to lead change, improve engagement, and develop future leaders

• Strong communication, problem‑solving, and decision‑making skills in fast‑paced environments

• Proficiency with MS Office and Google Suite strongly preferred

Work Environment, Schedule & Physical Requirements

• On‑site role in a distribution center environment

• Evening and overnight schedule; flexibility required based on business needs in a 24/7 operation

• Ability to walk, stand, and move throughout a warehouse environment for extended periods

• Ability to use standard office equipment and technology, including laptops and mobile devices

We are proud to offer a competitive compensation package at McKesson as part of our Total Rewards. This is determined by several factors, including performance, experience and skills, equity, regular job market evaluations, and geographical markets. The pay range shown below is aligned with McKesson's pay philosophy, and pay will always be compliant with any applicable regulations. In addition to base pay, other compensation, such as an annual bonus or long-term incentive opportunities may be offered. For more information regarding benefits at McKesson, please click here.

Our Base Pay Range for this position

McKesson has become aware of online recruiting-related scams in which individuals who are not affiliated with or authorized by McKesson are using McKesson’s (or affiliated entities, like CoverMyMeds or RxCrossroads) name in fraudulent emails, job postings or social media messages. In light of these scams, please bear the following in mind:

McKesson Talent Advisors will never solicit money or credit card information in connection with a McKesson job application.

McKesson Talent Advisors do not communicate with candidates via online chatrooms or using email accounts such as Gmail or Hotmail. Note that McKesson does rely on a virtual assistant (Gia) for certain recruiting-related communications with candidates.

McKesson job postings are posted on our career site: careers.mckesson.com.

McKesson is an Equal Opportunity Employer

McKesson provides equal employment opportunities to applicants and employees, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, genetic information, or any other legally protected category. For additional information on McKesson’s full Equal Employment Opportunity policies, visit our Equal Employment Opportunity page.

McKesson is committed to being an Equal Employment Opportunity Employer and offers opportunities to all job seekers including job seekers with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, please contact us by sending an email to (United States) Disability_Accommodation@McKesson.com or (Canada) Accessibility@mckesson.ca. Resumes or CVs submitted to this email box will not be accepted.

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