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Documentation Administrator

MCAP
Full Timemid
CAPosted February 22, 2026

Job Description

Documentation Administrator

MCAP at a Glance

Joining

MCAP means you will be a part of our diverse workforce of highly talented

individuals who are recognized for their expertise and success At MCAP, your

professional expertise, commitment to teamwork and passion for service

excellence are recognized and rewarded with competitive total rewards offering,

a career with continuous learning and development (formal & informal

training), and exciting opportunities in a dynamic, entrepreneurial

environment.

The Role

Are you someone who is thorough and detailed?

Are you results driven and enjoy the challenge of reviewing your own work and correcting any errors?

Are you someone who enjoys working in an environment with administrative tasks where procedures, guidelines, policies, and processes guide your position?

Do you have a high typing accuracy level with a strong WPM count?

Do you enjoy working with documents, systems, and data more than anything else?

Do you want to work in a fun environment with opportunities for advancement?

MCAP is looking for someone with strong attention to details who can support defaults or breaches of standard charge terms by homeowner, during the term of the mortgage. This role will help with high volume data administration with a focus on integrity and accuracy.

You will be responsible for…

  • Entering, setting up, filing, updating, and verifying informational changes to various systems and portals
  • Reviewing and verifying guidelines, business rules, policies, and procedures to ensure compliance
  • Providing information to various stakeholders through various channels, phone, email, systems
  • Ensuring accuracy of loan changes, homeowner information, coding, and calculations

What You Bring To The Team

  • Microsoft Word/Excel
  • Data entry
  • Document management
  • Mortgage or financial industry background is considered a strong asset

If this sounds like you and you are looking to be a part of one of Canada's largest independent mortgage finance companies, then we want to hear from you

Be A Part Of Something Great

MCAP

is Canada's largest independent Mortgage

Finance company with

over $150 billion in assets under management providing mortgage solutions for

residential and commercial properties. For over 35 years,

MCAP originates, trades, securitizes and services mortgages in offices across

Canada. MCAP originates residential mortgages exclusively through the mortgage

broker channel as we believe that a professional mortgage broker is a

consumer's best option and MCAP actively promotes the services of mortgage

brokers across the country. MCAP is also a leader in the Canadian residential

construction lending market with over 25 years in the business. Our teams of

dedicated professionals serve a variety of developer, construction and lender

clients across Canada.

Position #: req2148

Employment Status: Permanent Full Time

Location: Hybrid 1-2 days a week in-office in Waterloo

Number Of Openings: 9

Department: Residential

Internal Job Title: Mortgage Specialist, Servicing Operations

Base Salary: $43,500

The above information in this description has been designed to indicate the general nature and level of work performed by employees in the position. It is not designated to contain a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.

MCAP provides equal opportunities for all applicants and is committed to fostering an inclusive, accessible environment, where all employees feel valued, respected and supported throughout the recruitment and employment process. If you require accommodation, we will work with you to meet your needs.

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