Senior Product Manager

Mattermost is looking for a Senior Product Manager to lead the evolution of our cyber-intelligent workflows. This is a "rocket ship" role designed for a product leader who wants to build the next generation of mission-critical infrastructure. You will be responsible for defining how the world’s most sensitive organizations operationalize cyber resilience, including mission-critical enterprises, critical national infrastructure (CNI) organizations, and intelligence agencies.

In this role, you won't just be managing features; you will be pioneering the emerging category of Intelligent Mission Environments (IME). You will lead the development of Playbooks, Boards, and agentic capabilities that allow sovereign organizations to maintain command and control in the face of sophisticated cyber threats.

Core Responsibilities

• Product Vision & Strategy: Define and deliver cyber-intelligent workflows that strengthen resilience for mission-critical environments. You will evolve Mattermost Playbooks and Boards into an automated, AI-accelerated operational engine.
• Operational Orchestration: Design "human-in-the-loop" automation and low-code/no-code workflow orchestration systems tailored for CNI cyber operations, intelligence agencies, and joint command operations.
• Market Leadership: Position Mattermost as the #1 sovereign collaborative workflow platform for mission-critical enterprises and national-security organizations.
• Customer Advocacy: Translate the complex requirements of NATO, defense agencies, and national infrastructure providers into actionable product value.
• Revenue & Value Realization: Drive $ / seat growth by ensuring our workflow and resilience capabilities justify premium positioning within our Enterprise Advanced and future IME offerings.
• Cross-Functional Execution: Partner closely with Engineering, Design, and Customer-facing teams to align deliveries with global customer & market requirements.

Who Yo